Accomplished and result-oriented Engineering Manager with 14+ years of experience in working with cutting-edge software technologies. Experienced in the field of Automotive Infotainment, Payments, Cloud computing, Network operations and e-commerce applications. Strong knowledge of all phases of SDLC with proven ability to build and grow teams; defining clear vision, goals, strategies and timelines; establishing strong software development processes and best practices; creating innovative software solutions.
Industry Knowledge:
Software Engineering, Embedded Software Development, Product Management, Program Management, Quality Assurance, Quality Engineering, CICD And DevOps, Agile, Scrum, Kanban, ISO 9001, Automotive Spice, Automotive Infotainment, Payment Gateways, Data Center and Network Operations
Programming Languages:
Python, Shell, Groovy, Java Script, C/C++, QML, Java
Tools and Technologies:
Jira, Confluence, Artifactory, SonarQube, Git, Gerrit, Gitlab, Bitbucket, Accurev, SVN, Jenkins, Docker, Squish, TestRail, X-ray, MySQL, REST, SOAP
Operating System:
Linux, Embedded Linux, IOS, Windows
- Certified Scrum Master (Id- 000473703)
- Certified Scrum Product Owner (Id- 000473703)
Phillips, WI, 03/2015 - Current
- Lead the Embedded Software Development groups at MBRDNA to create comprehensive, hyper-personalized, AI driven user experience for Mercedes Benz customers.
- Collaboration with a global team of Stakeholders, Product Management, Architecture and Engineering groups to support current and future generations of MBUX releases.
- Working with cross-functional teams to define the vision, strategies, planning, roadmaps and KPIs for the team.
- Contribution to product requirement identification, concept creation, design and architecture definition.
- Defining software development processes and best practices following the ISO and Automotive Spice software development guidelines.
- Create software branching and integration strategies for continuous integration and delivery and support product internal and external product releases and Integration with Tire-1 partners.
Software Quality and DevOps Manager | Mercedes Benz Research & Development North America
- Lead the Software Quality and DevOps group to create cutting-edge Quality Engineering and DevOps Solutions for the Software development teams under Connected and Autonomous Organization at MBRDNA.
- Defined Quality standards, best practices and create test strategies and harnesses to support end to end Quality assessment.
- Designed test automation frameworks for user interface software components for next generation MBUX infotainment platforms.
- Designed and developed end to end DevOps infrastructure and tools supporting the software development teams.
- Created automated Continuous Integration Pipelines, tools and utilities for continuous software integration and delivery.
- Supported product integration workshops with Tier-1 partners, keep track of the issues and co-ordinate with engineering teams to bring timely resolutions.
- Supported all internal and external Quality and IT Security Audits for Connected and Autonomous group.
Naples, FL, 11/2011 - 03/2015
- Lead team of Quality assurance engineers to deliver multiple projects integrating various payments processors across the world to the VISA’s payment platform called VISA Direct.
- Involved in the design, architecture and testing of multi-tiered e-commerce environment with expertise in payment gateway/processors.
- Worked in an Agile team of Developers, Payment Processor Analysts, Project Managers, and Scrum Masters to define test strategies, test plan and test cases.
- Worked with the team leads and managers for project estimation, resource planning and hiring processes.
- Create test automation framework to support testing of RESTful Payment APIs, database validations, real-time encrypted log validations, batching process etc.
- Implemented automated end to end defect reporting and regression status reporting to the team and the top managements.
- Involved in Code reviews, Junit, Selenium, TestNG coverage, debugging, trace and check system log files in case of issues.
- Supported the release process by performing release test on production servers during the rollout.
- Supported creation of continuous integration jobs on Bamboo to execute nightly automated test execution and automated software integration.
City, STATE, 01/2007 - 11/2011
- Provided testing and test automation support for eBay Infrastructure engineering services team and Cloud computing teams to deliver services for datacenter management applications, site infrastructure management tools, site networking and health monitoring applications etc.
- Worked with product development and business analyst teams for functional requirements to come up with test strategies, test plan and test cases.
- Create automation framework and tools to test SOAP and RESTful web services and integrate then to continuous integration pipelines.
- Involved in knowledge sharing, peer code reviews sessions to deliver a high-quality industry standard product.
- Supported product integration, rollouts and testing on pre-production and production environments, execute automated user acceptance tests.
- Co-ordinated the project deliverables, status and timelines across a global team of Developers and QA Engineers to meet project milestones.
- Launch of Mercedes Benz User Experience (MBUX) in CES and SXSW 2018.
- World premiere of the new Mercedes Benz S-Class with MBUX.
- Launch of the “Zero Layer Concept” along with the MBUX Hyperscreen in CES 2021.
- Represented Mercedes Benz in the World Automotive Testing Expo at Stuttgart, Germany.
- 20+ Go-Beyond awards with the VISA Payments QA team.
- Testing star awards and other spot awards at Cognizant Technology Solutions.
- https://www.linkedin.com/in/JessicaClaire/
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- Biju Patnaik University of Technology
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- Engineering Manager
- Lead Quality Assurance Engineer
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- Bachelor of Science
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