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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
I'm a responsible, hard-working, and determined individual. I push to exceed standards and will go for the extra-mile. I am open-minded and I contribute ideas and am very proficient with my duties. Support All Process of Engineer and Production as Quality, Manufacturing, Technical Support and Testing Lab. Built prototypes based on schematics, drawings, utilizing an ample range of tools and software. Experience negotiating software licensing, product distribution, consulting in support of client's business objectives. Focus on expansion of existing businesses, development Customer support and launch of new products and line extensions. Programmer/Analyst, Mainframes, Desktops, Database Integration Strong Computers and Software Skills. Leader in 5S and Six-Sigma Process. I'm looking for a position as a Analyst Programmer/Technical Engineer/Technical Support/ /CSR/IT inside Sales/Manufacturing, I am looking for a job where I can be a great asset and can grow within the company based on my last 9 years of experience as a skilled professional in Technical Engineering and other 15 years in IT/Computer career.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
Engineering Lab Technician -Product Development, 10/2006 - 02/2015
ITW Dynatec City, STATE,
  • Sup. David Folmer XXX-2904701. resumesample@example.com
  • Support Engineering activities such as design, test, check-out, modification, fabrication and assembly of prototypes. Work from schematics, diagrams, written and verbal descriptions, layouts or defined plans to perform testing, PLC Allen Bradley test, checkout and trouble-shooting functions.
  • Design software to meet Customer/Distributors specification and provide training/Tech support in Latin America.
  • Created technical Database for Tracking test components, assemble prototypes, measure product performance and provide analysis reports with minimal engineering guidance, oral and written reports on test results for internal engineers in USA and International Branches.
  • Responsible for answering multi-line International phone calls from customers/Tech.Support/Distributors/Sales.
  • Created and Consulted collaboration various department for quality control process (inspections).
  • Troubleshoot hardware, software, and configuration issues using electronic lab test equipment.
  • Design automated test systems including hardware control, calculations, results analysis using LabVIEW.
Senior Systems Analyst, Sales Administration and Technical Support to Latin America, 01/2004 - 12/2004
Information Builders-Colombia City, ,
  • Bogotá, Colombia (South America) 1/2004- 12/2004. Senior Systems Analyst, Sales Administration and Technical Support to Latin America customers.
  • Managed Customer service, satisfaction, and consumer loyalty in Latin America to increase sales.
  • Train partners and sales staff on Information Technology products utilizing BI, video presentations and onsite meetings.
  • Provided WebFOCUS BI, consulting services for Information Builders, Inc. at various client sites/Sales.
  • Analyzed, designed, implemented, and supported business applications with FOCUS and WebFOCUS.
  • System Integration, Design and implement sales systems at company's regional technical centers.
  • Train sales/technical support staff on use of new programs.
  • Design development and implementation of Data warehouses and Integrations Solutions, ETL, Web FOCUS, Query and reports to Data bases ORACLE, SQL Server, DB2, SYBASE, and Progress.
System Analyst/Programmer.Consultant Team, 02/2000 - 12/2003
ABS Advanced Business Systems City, ,
  • member ALTAIR PROJECT (IBM & Andersen Consulting).
  • Belonged to the group of Analysts and Programmers of Santander Bank for Conversion/Integration, development and implementation of the project called Operation ALTAIR Banking coding and modification of mainframe components involved such as COBOL, CICS, JCL, and DB2.
  • Participate in all phases of the Software Development Life Cycle (SDLC) from creating the Technical and functional documentation to understanding the current functionality in Altamira system.
  • Perform audit programs for the Online Banking interfaces between the Deposits system and ITE system migrating to Altair System.
Audit Systems Analyst/Programmer, 01/1990 - 12/1999
Las Villas Financial Corporation BANK City, ,
  • Designed and Implementation of Loan Management system applications using JCL, COBOL and CICS, Good familiarity with SAM, DB2.
  • Development and maintenance of Savings accounts, Loans (COBOL/CICS/JCL/VSAM/DB2)
  • THROUGH information systems, look for evidence and investigate potential fraud made in the financial systems.
  • Obtain evidence, take statements, produce reports, and testify to findings regarding resolution of fraud allegations. Practiced Computer Programming Skills.
  • Practiced Programming Language: COBOL, Pascal, Turbo Pascal, C, C++, PHP, and LABVIEW.
  • Practiced Operating Systems: Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Linux, Unix, MS DOS
  • Mainframe Systems: IBM, UNIX, UNISYS.
  • Design Programs: Inventor, ACAD. Systems Proficiency
  • Practiced Office Package: Microsoft Word, Excel, Access, PowerPoint, and Outlook Express.
  • Hardware: IBM Mainframe (360, 370, 30XX, S/390, 4331, 9321), UNISYS (SERIES A4 A16).
  • Programming Languages: C, C++, Visual Basic, IBM Assembler, IBM JCL, SAS, FOCUS, QMF/SQL with DB2, CICS, TCP/IP, COBOL, PASCAL, LINC 14 (UNISYS), Web SOLUTIONS, Reporting Software COGNOS, WebFOCUS, Lab VIEW 10.0, FOCUS, EDA, ETL, OLAP, MOLAP, Adobe Convert.
  • Databases: SQL Server, DB2, ORACLE 8i, SYBASE, IMS, ACCESS.
Education
Bachelor: System Engineer and Computer, Expected in
-
INCCA University of Colombia - ,
GPA:
Bachelor Degree in System Engineer and Computer from INCCA University of Colombia in the year 1988.
Associate: Project Management & Modeling and Software Specifications, Expected in
-
ANDES University of Colombia - ,
GPA:
Associate Degree in Project Management & Modeling and Software Specifications from the ANDES University of Colombia in the year of 1992. Complementary Studies
Certificate: PHP, Expected in
-
Volunteer State Community College Division of Continuing Education & Economic Development - Madrid,
GPA:
Certificate of "Master in PHP achievement" from Aula Formativa Professional Training Online Madrid Spain in the year 2011.
Certificate: 5S Audit and Implementation ITW Group, Expected in 2011
-
- ,
GPA:
Certificate in 5S Audit and Implementation ITW Group. 2011.
Certifications
Certificate of "Master in PHP achievement" from Aula Formativa Professional Training Online Madrid Spain in the year Certificate of "Reading Blueprints and Schematics" from Volunteer State Community College Division of Continuing Education & Economic Development in the year Certificate of "Introductory-Multimeter Basics" from Volunteer State Community College Division of Continuing Education & Economic Development in the year Certificate in 5S Audit and Implementation ITW Group
Languages
Spanish) 100%.
Professional Affiliations
Certificate of "Reading Blueprints and Schematics" from Volunteer State Community College Division of Continuing Education & Economic Development in the year
Presentations
Train partners and sales staff on Information Technology products utilizing BI, video presentations and onsite meetings
Skills
Fuels, Labview, Db2, Audit, Cics, Cobol, Jcl, Mainframe, Etl, Extract, Transform, And Load, Ms Sql Server, Oracle, Solutions, Sql, Sql Server, Sybase, Systems Analyst, Webfocus, Php, Acad, Access, Auto Cad, C++, Coda, Cognos, Computer Programming, Databases, Dos, Eda, Excel, Ibm Cognos, Ibm Mainframe, Ims, Linux, Loans, Maintenance, Microsoft Word, Molap, Olap, Online Analytical Processing, Outlook, Outlook Express, Pascal, Powerpoint, Qmf, S/390, Sas, Serial Attached Scsi, Tcp, Tcp/ip, Unisys, Unix, Visual Basic, Vsam, Windows Me, Windows Xp, Word, Sales, Schematics, Training, Allen Bradley, Answering, Answering Multi-line, Assembly, Database, Excellent Written And Verbal Communication Skills, Fabrication, Fanuc, Inspections, Lab Technician, Multi-line, Product Development, Prototype, Prototypes, Quality Control, Testing, Transmissions, Trouble-shooting, Written And Verbal, Integration, Integrator, Coding, Documentation, Life Cycle, Sdlc, Software Development, Software Development Life Cycle, Structured Software, And Sales, Bi, Business Intelligence, Customer Service, Data Warehouses, Design Development, Increase, Increase Sales, Information Builders, Progress, Receptionist, Retail Sales, Sales Administration, Sales Staff, Satisfaction, System Integration, Technical Support, Web Focus, Cms, Content Management System, Customer Support, Data Warehouse, Exceed, Machine Safety, New Products, Safety Training, Six-sigma, Software Licensing, Vse, Blueprints, Multimeter, Reading Blueprints, Associate, Engineer, Project Management

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School Attended

  • INCCA University of Colombia
  • ANDES University of Colombia
  • Volunteer State Community College Division of Continuing Education & Economic Development

Job Titles Held:

  • Engineering Lab Technician -Product Development
  • Senior Systems Analyst, Sales Administration and Technical Support to Latin America
  • System Analyst/Programmer.Consultant Team
  • Audit Systems Analyst/Programmer

Degrees

  • Bachelor
  • Associate
  • Certificate
  • Certificate

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