Engineering Intern resume example with 6+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Knowledgeable and dedicated customer service professional with extensive experience in Customer Service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Hardworking Customer Service bringing 10 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers. Personable Customer Service professional offering over 10 years of experience resolving account and service concerns for All customers. Smoothly uncovered and solved challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success. Experienced Retail Sales Associate with 10 years of customer service working in dynamic, fast-paced environments. Excellent interpersonal skills and outgoing personality. Committed to developing long-term relationships to foster recurring business and guarantee customer satisfaction.
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Charter Spectrum – Boone, NC,
- Calculated energy savings to promote environmental sustainability and energy conservation to meet aggressive project LEED requirements.
- Engaged in software development utilizing wide range of technological tools and industrial Ethernet-based protocols.
- Assisted with engineering calculations, design drawings, preliminary cost estimates and field visits to observe construction progress.
- Collaborated with senior engineers on projects and offered insight.
- Determined most effective approaches to new projects by reading and analyzing blueprints, drawings and sketches.
- Interfaced with project management team to prepare engineering submittals and work plans.
- Used programs such as AutoCAD and Revit to assist senior engineers with organizing presentations.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Participated with preparation of design documents for trackwork, including alignments, specifications, criteria details and estimates.
- Monitored and processed information for regulatory compliance, working closely with environmental engineers, advisors and other business units.
- Designed and developed operating processes for converting and refining raw materials into products.
- Created concept-level design of treatment works, analyzing hydrologic or hydraulic models and computations for stormwater and watershed master planning, stream restoration and water quality studies.
- Complied with all government and corporate safety policies and regulations.
The Paradies Shops – Jamaica, NY,
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Handled approximately 100 daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Educated customers on promotions to enhance sales.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Verified over $2,000 of cash and credit payments daily.
- Prepared beverages and filled food orders for customers.
- Quickly and accurately counted drawers at start and end of each shift.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Werner Enterprises Inc – Vancouver, WA,
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Recorded and secured archives of customer requests, services performed and other dispatch information to maintain accurate records and appropriate filing systems.
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Closely monitored dispatch board to triage and prioritize over 300 daily calls.
- Directed all dispatching, routing and tracking of 50 fleet vehicles.
- Evaluated and adjusted over 300 routes based on daily needs, available workers, traffic hazards and weather conditions.
- Responded to over 300 daily caller requests with information about assistance and timeframes.
- Kept detailed track of all available field personnel and all in-progress and completed calls.
- Resolved problems, improved operations and provided exceptional service.
- Adhered to social distancing protocols and wore mask or face shield at all times.
- Proved successful working within tight deadlines and fast-paced atmosphere.
The Paradies Shops – Louisville, KY,
- Monitored self-checkout systems and provided assistance or intervention where required.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Handled approximately $500 daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Educated customers on promotions to enhance sales.
- Maintained reports of transactions and greeted customers when entering and leaving establishment.
- Verified over $5,000 of cash and credit payments daily.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Prepared beverages and filled food orders for customers.
- Quickly and accurately counted drawers at start and end of each shift.
Folsom Lake College - Folsom, CA
Inspector Class - Los Angeles, CA,
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Resume Overview
School Attended
- Folsom Lake College
- Inspector Class
Job Titles Held:
- Engineering Intern
- Customer Service Cashier
- Customer Service Manager
- Customer Service Cashier
Degrees
- Associate of Arts
- Associate of Arts
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