Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. And please note that my experience that translates to this particular career lies in my Building and Maintenance Management while at Homeward Bound Pet Crematorium. I have also been mowing my own lawns for decades with manual and motorized lawn mowers.
This position required me to have outstanding customer service skills, be highly detailed, honest and dependable. I performed foot and truck patrols and visually and physically observed people and property to ensure safety, compliance and protection of assets. I wrote detailed reports and used the computer daily. I was also responsible for monitoring the luggage conveyor belt system, resetting and fixing it when needed. I have great customer service skills, as we interacted with happy and hostile travelers, vendors, other employees, transients and the general public during highly stressful situations. I also worked with emergency services when needed (Police, EMS, Fire) to ensure any and all emergencies are handled in a timely, confidential, professional manner. I attended all meetings and trainings as required to stay current on CPR/First/AED certifications as well as be DPSST certified as security personnel.
Detection and deterrence of any persons or activity that would result in loss to company assets. Safeguarded guests, staff and property in a heavy customer service-oriented resort setting. Inspired confidence and trust through professional demeanor and problem-solving skills. Utilized CCTV systems and computer knowledge in addition to constant foot patrols to perform daily duties. Monitored compliance to company policy and procedures related to theft prevention, safety, and inventory control. Risk management and detailed documentation skills necessary. Used company trucks to perform regular patrols of exterior property. I also used snow shovels and regular shovels to remove snow and debris from walkways and driveways.
Daily duties included driving to any of over 90 local veterinary offices and/or private parties and picking up deceased pets. Provided respectful customer care for bereaved families. Followed all legislation and local regulations. Ensured the cremation equipment was operating safely and that cremated remains were identified, stored, and dispersed appropriately. Vehicle maintenance performed on all business vehicles including: washing, fluid checks, tires, small mechanical issues fixed along with detailed service record keeping. Promoted to Facility Grounds Manager in 2011 and was responsible for training all new employees for cremation operations duties. In the course of my duties as Grounds and Building Manager, I used a plethora of hand and power tools to maintain the grounds and buildings. I used shovels and rakes to manicure the flower beds and gravel parking lots, used chainsaws and hand saws to prune/trim trees and bushes, used weed eaters to trim sidewalks and buildings of unwanted weeds, used blowers to remove grass/debris from sidewalks and parking lot, used picks/post hole auger to dig fence/post holes, used snow/regular shovels to remove snow from sidewalks and walkways and spread ice melt, used reciprocating saw for shrubs/tree trimming, used tampers to level the ground after planting, drove a forklift to unload trucks and move large animals, used spades and wheel barrows to plant flowers and shrubs, and had to be exceptionally strong to pick up deceased animals and move horses.
Afforded safety and security to inmates, facility and County residents by containing inmates per Oregon Revised Statutes. Daily duties included searching both persons and cells; effective communications with inmates and the public; computer usage of both a critical and sensitive nature. Frequent additional duties included driving inmates to/from court & appointments in county owned vehicle; investigating inmate claims & complaints, reaching logical and impartial decisions, then documenting conclusions intelligently; appropriate restraint of hostile inmates; courtroom testimony; & operation of facility surveillance equipment. Promoted to Corporal in under two years.
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