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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

To apply my communication skills as well as organizational skills to provide the best working environment possible and provide clients with adequate information in a timely manner. Adapting to a new environment and communicating with others is very important for not only myself but for the organizational function of the business and the public. I feel my communication skills and knowledge of multi-line phone systems, customer service, emergency situations as well as emergency operations, radio operations, and many other multi-task situations, allow me to work well with others and perform my duties properly while always keeping my client's needs priority.

Accomplishments

Outstanding Young Public Servant, awarded by the High Point Jaycees for performing outstanding public service for the community.


Experience
2006 to Current EMT-B Presbyterian Healthcare Services | Ruidoso, NM,
  • Daily duties consist of providing emergency services to the community and as an Emergency Response Service as a "back-up" to local Emergency Medical Services (EMS) agencies in Guilford County, Davidson County, and Randolph County.
  • We can also assist with non-emergency convalescent transportation, in cases where the patient needs to be transferred by stretcher.
  • We provide an ambulance and emergency care for stand-by of special events where medical assistance might possibly be required.
  • Preparing of patient reports or ACR's on our mobile CAD as well as verification and completed transport paperwork per patient.
  • We are frequently involved in various training exercises, in order to sharpen and retain our medical and rescue skills.
  • We are trained in Basic First Aid & CPR, continuing education of our skills are done on a monthly.
  • We are trained in not only basic life support we also are trained in high level rescue training, confined space, defensive driving, as well as how to work safely around a.
2008 to 2011 911 Telecommunicator Vorto | Pittsburgh, PA,
  • Daily duties consist of all aspects of dispatch to include all aspects of emergency calls use of multi-line phone system, as well as law enforcement, Fire and EMS and EMD.
  • Assisting the Public daily as well as ascertaining detailed information for Law Enforcement Officers all entries into the CAD System.
  • Customer service as well as continued education of new programs and new equipment used in the 911 center, bi-yearly recertification of CPR as well as EMD national recertification.
  • Continued training on new DCI information for entries and searches.
2001 to 2007 911 Telecommunicator Randolph County Emergency Services 336-318-6926 | City, STATE,
  • Daily duties consist of all aspects of dispatching to include all aspects of Emergency calls, use of multi-line phone system, as well as law enforcement, Fire and EMS, EMD.
  • Assisting The Public daily as well as ascertaining detailed information for Law Enforcement Officers all entries into the CAD System.
  • Daily DCI entries of lost and stolen properties, missing persons, wanted subjects, searches of items stolen, missing, etc.
  • Preparing criminal histories and drivers license histories and officer safety on traffic stops, preparing items for attorneys' offices.
  • Customer service as well as continued education of new programs and new equipment used in the 911 center, bi-yearly recertification of CPR as well as EMD national recertification.
  • Continued training on new DCI information for entries and searches.
2000 to 2001 Dispatcher Kansas Highway Patrol 785-822-1700 | City, STATE,
  • Daily duties consist of all aspects of dispatching to include daily records of all calls entered into the CAD system as well as receiving 911 calls from the public.
  • Aiding the troopers with information concerning their traffic stops as well as monitoring their safety while on the highway.
  • Daily contact with the public via the telephone for vehicle inspections as well as being able to multi task in the process.
  • Completing accident reports as well as fatality reports and faxed to the newspapers daily.
  • Cross training on other troops in the state and keeping accurate records for the day.
Education
Expected in 2013 Associate of Arts | Liberal Arts Randolph Community College, Asheboro, NC GPA:

A liberal arts degree with a focus in communication, written and oral, social science, humanities, interdisciplinary study, etc. This is a transfer degree to enter a four year college or university.

Expected in 2006 | CPR Guilford County Community College, Greenboro, NC GPA:

Current Certification 2015

Expected in 2006 | EMT-B Randolph Community College, Asheboro, NC GPA:

Current Certification 2014

Expected in 2004 | Emergency Medical Dispatch Davidson County Community College, Lexington, NC GPA:

Current Certification 2015

Expected in 2001 | DCI-Certification Davidson County Community College, Lexington, NC GPA:

Current Certification 2014

Expected in 1985 High School Diploma | College Prep Asheboro High School, Asheboro, NC GPA:
Expected in | Commercial Art/General College East Carolina University, Greenville, NC GPA:
Skills

CAD Entries, DCI Entries and Searches, Microsoft Publisher, Microsoft Office, Word Multi Listing Service (MLS), Innovia MLS for Fayetteville Association of Realtors, some Lotus, Microsoft Windows, Excel, Scanning, Mulit-Line Phone, Postage Machine (with reports, and accounts), Copy Machine, Fax, Calculator, Word Processing, Labels, Envelopes.

Additional Information
  • Additional References if required

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Resume Overview

School Attended

  • Randolph Community College
  • Guilford County Community College
  • Randolph Community College
  • Davidson County Community College
  • Davidson County Community College
  • Asheboro High School
  • East Carolina University

Job Titles Held:

  • EMT-B
  • 911 Telecommunicator
  • 911 Telecommunicator
  • Dispatcher

Degrees

  • Associate of Arts
  • High School Diploma

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