October 2015-September 2016EMS First Responder | Lumiere Place Casino and Hotels | 999 N 2nd Street, St. Louis MO, 63102Responded to dispatched emergency assignments quickly and safely. Assessed patient condition through physical and verbal exams and by collecting information from others at the scene. Monitored patients for changes, and reviewed and revised plans accordingly. Inspected medical supplies and equipment during down time. Promoted team effort when working with dispatch, external public safety agencies and health care providers. Demonstrated high standards of performance, including teamwork, communication and compassion. Kept bags ready for emergencies by cleaning them and keeping medical supplies stocked. Strictly protected the confidentiality of all information related to patient care activities and EMS operations.
July 2012-September 2014Assistant ManagerIcing | Chesterfield Premium OutletsInterviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits. Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Scheduled and led weekly store meetings for all employees. Generated repeat business through exceptional customer service.
October 2014-March 2015Sales Associate | Discount Cigarettes and Beer | Old Highway 94, St. Charles MO, 63301Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items. Used time efficiently when not serving customers. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration. Determined customer needs by asking relevant questions and listening actively to the responses.
