employment specialist resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Experienced Legal Intake Specialist and Pre-litigation Legal Assistant with a demonstrated history of assisting personal injury clients. Highly skilled in working in a fast-paced environment that demands thoroughness and accuracy. Possess a Bachelor Degree in Business and Real Estate Law. Seeking a fulltime job opportunity.
Skills
Ability to establish credibility and rapport with clients
Accuracy and thoroughness
Leadership, time management, and teamwork
Organizational, Analytical, and Problem-solving Skills
Knowledge of Tritek and Filevine Case Management Software
Proficient in MS Word, Excel, PowerPoint, Outlook
Ability to multi-task
Bilingual (English/Farsi)
Work History
07/2022 to CurrentEmployment SpecialistCatholic Health Initiative | Grimes, IA,
Assists students, job seekers, and newly arrived immigrants/refugees to access job search training resources, and to prepare for job market by holding workshops and mentorship sessions, searching for available job opportunities, and successfully going through interview process
Prepares and reviews resumes and cover letters and assists clients in obtaining job search skills
Recognizes client employment barriers and devises strategies to resolve them
Matches clients to open positions based on skills and work requirements
Hosts monthly Webinars on specific topics that allow new talents to connect with experienced industry experts from different fields
08/2021 to 07/2022Legal Intake SpecialistLaw Offices Of Samer Habbas Inc. Pc | Irvine, CA,
Interviewed potential clients to gather facts of accident, and prepared intake sheets for clients in Farsi and English
Worked under the firm's chief attorney to determine viability of potential cases and guided potential clients • Built strong rapport with potential clients, supervised communications with existing clients, and provided excellent customer service through understanding clients' needs
Assisted new clients with completion of intake assessment forms • Conducted detailed client intakes and entered information into Filevine and Tritek case management software
Communicated with clients and insurance carriers, filed claims with insurance companies, and sent Letters of Representation
Assigned case managers to new cases based on assessment of case needs
Conferred with clients and other involved parties to gather and track case information
Contacted key witnesses to testify for insurance company's Recorded Statement session
Collected, drafted and maintained resources to provide comprehensive reports accessible to attorney
08/2020 to 07/2022Pre-litigation AssistantLaw Offices Of Burg And Brock | City, STATE,
Screened phone calls to decide which calls should be handled by attorney
Maintained organized office and case-specific paper and digital files for easy tracking and retrieval • Worked alongside attorneys, administrative assistants and fellow legal assistants on case processes, and to develop positive working relationships with clients and attorney • Managed accounts and client records of clients and observed confidentiality and extreme discretion
Handled office scheduling, made notes for deadlines and statutes, and coordinated meetings between attorney and clients
Managed general clerical needs, such as opening and closing files, scanning sheets and faxing documents
Utilized mostly Tritek and Filevine case management software to give status updates to clients, and requested and collected additional information for insurance companies as required
Corresponded daily with clients and (BI/UIM) insurance adjusters on releases, health insurance liens, and settlement checks
Kept office efficient and organized by managing tasks, such as supply restocking, sending files to storage, and general upkeep
Created and submitted weekly reports to managers
Scheduled and coordinated meetings between legal teams and clients
01/2020 to 05/2020Judicial Intern to Judge YaroslavskyVan Nuys Superior Court Of California | City, STATE,
Executed weekly reports regarding court observations of Criminal, Civil, and Family cases
Collaborated with judges in their chambers to discuss Criminal, Civil, and Family cases
Education
Expected in 05/2020 to to Bachelor of Science | Business Law And Real Estate LawCalifornia State University, Northridge, Northridge, CA, GPA:
Expected in 06/2018 to to Associate of Science | Business AdministrationLos Angeles Pierce College, Winnetka, CA, GPA:
Certifications
Certificates of Commendation in recognition of Academic Achievement at CSUN, May 2018, 2019, 2020
California State University Real Estate Scholarship and Internship Grant, November 2019
The International Council of Shopping Centers (ICSC) Foundation Scholarship Award, February 2020
The Business Law Outstanding Scholastic Achievement Award, April 2020
Association for Financial Counseling & Planning Education (AFCPE) Money Management Essentials Certificate, August 2022
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