employee trainer accounting clerk resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :

My name is Jessica Claire and I have an extensive relationship with games. Nintendo has been a passion for many years and a great partner though my life, being partially responsible for creating the connection I have with most people that I love.

I was born in Brazil but I moved to the US almost 10 years ago, bringing with me the dream of working again on the Game industry. Back in Brazil I was blessed with the opportunity to join OnGame, a company based in Sao Paulo, Brazil , where I learned a lot and was able to meet some of the most skilled people I ever met.

I am a Highly-motivated employee with desire to take on new challenges. I have Strong work ethic, adaptability and exceptional interpersonal skills, being adept at working effectively unsupervised and quickly mastering new skills.

Someone who partners successfully with project management and development team members to put out high-quality software for customers. I am decisive in identifying problems at any stage of production and an engaging Quality Control Analyst with excellent collaboration and troubleshooting skills.

When working with clients, peers and supervisors, I try my best to be highly effective. I am a committed job learner with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Education and Training
High School Diploma: , Expected in 12/2006 to Colegio Objetivo - Santos, SP,
: Game Design, Expected in to Anhembi Morumbi Game Design College - Sao Paulo, SP,
Employee Trainer/Accounting Clerk, 10/2018 to Current
The Tjx Companies, Inc.Maryville, TN,
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Selected and assigned instructors to conduct training.
  • Communicated with customers and employees to answer questions or explain information.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Directed clients and guests to correct departments, rooms and staff members.
  • Processed accounts payable and accounts receivable updates to maintain current financial records.
  • Coordinated company records and resources to assist team members with special projects.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Computed, recorded and proofread data or reports.
  • Trained staff members to perform work activities and use computer applications.
  • Developed organizational filing systems for confidential customer records and reports.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Monitored and directed work of lower-level clerks.
  • Kept stockroom clean and neat for maximum productivity.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
Backroom Supervisor, 03/2016 to 07/2019
Ross StoresCity, STATE,
  • Kept stockroom clean and neat for maximum productivity.
  • Unloaded incoming trucks and stocked merchandise in correct storage areas.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Helped customers load bulky and heavy items into vehicles after purchase.
  • Utilized equipment to organize and maintain receiving area.
  • Tracked claims by processing damaged goods.
  • Removed liquidation merchandise by maintaining and cleaning clearance areas.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Checked loaded materials compared to work orders for correctness.
  • Informed upper management or department heads of items loaded or problems encountered.
  • Monitored workers and reviewed completed work for proper performance.
  • Presented and explained work orders to team.
  • Completed or assisted with difficult or skilled tasks.
  • Prepared and led staff training and instruction.
Game Master, 04/2014 to 10/2014
OngameCity, STATE,
  • Educated guests on company, game and safety rules.
  • Delivered timely and accurate direction to keep game moving and players interested and engaged.
  • Observed and listened to players in order to stay up to date on gameplay.
  • Devised and ran games with well-planned stories and targeted themes.
  • Trained and coached new hires and junior developers and shared insight into ways to meet tight deadlines and improve overall efficiency.
  • Selected colors, images, textures and shapes to create game layout.
  • Identified issues with gaming code and implemented debugging methods to ensure that all errors were alleviated.
  • Improved game stability by enhancing database and stored procedures.
  • Collaborated extensively with my supervisors to take project goals, break each into job tasks and prioritize tasks for easier management.
  • Developed and maintained professional, long term relationships with various individuals, including internal personnel through dynamic communication and active listening skills.
  • Balanced and rebalanced gameplay around different factors to produce interesting, enjoyable flow with optimum risk and reward.
  • Organized thorough testing to verify playability against technical and user parameters.
  • Accomplished project objectives in technical and design areas to facilitate smooth, customer-focused gameplay.
  • Employed latest game design software to create layouts, levels, characters, vehicles and individual game elements and aspects.
  • Reported progress and resolved problems to keep projects on schedule and within budget parameters.
Full Professional
Native/ Bilingual
  • Fluent in Portuguese (written and spoken)
  • Fluent in English (written and spoken)
  • Fluent in Spanish (written and spoken)
  • Some knowledgeable in Japanese (spoken and some Hiragana)
  • Time Management
  • Attention to Detail
  • Creative Problem Solving
  • Relationship Building
  • Customer Relations
  • Data Entry and 10-Key
  • Proactive and Self-Motivated
  • Some financial Recordkeeping
  • Precision and Accuracy
  • Team Collaboration
  • Strategic Planning
  • Troubleshooting and Testing
  • Interpersonal and Written Communication
  • Basic Knowledgeable in Adobe Photoshop, Procreate, Microsoft office and Adobe Illustrator.
  • Bug and Issue Detection
  • Reliable & Trustworthy
  • People Skills
  • Supervision & Leadership
  • Conflict Resolution
  • Flexible Schedule
  • Good Work Ethic
  • Planning & Organizing
  • Critical Thinking
  • Active Listening
  • Training & Development
  • Problem Resolution

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Resume Overview

School Attended

  • Colegio Objetivo
  • Anhembi Morumbi Game Design College

Job Titles Held:

  • Employee Trainer/Accounting Clerk
  • Backroom Supervisor
  • Game Master


  • High School Diploma
  • Some College (No Degree)

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