- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Meticulous Medical Office Assistant with 7 years of hands-on experience. Committed to making sure the office runs smoothly. Capable of appointment setting, using medical software applications and clerical duties. Caring, compassionate and always professional.
- Insurance billing
- Healthcare coding
- Insurance billing procedures
- Physician assistance
- Payment collection and processing
- Managing patient records
- Follow-up skills
- Medical Records Management
- Understanding of medical terminology
- Understanding of medical ethics
|
- Communication skills
- Insurance claims
- Data entry
- Completing insurance forms
- Patient scheduling
- Payment collection
- Privacy and confidentiality
- Insurance verification
- Electronic Medical Records
|
Emergency Room Registrar, 11/2002 - 11/2004
Maine Health – Wiscasset, ME,
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Obtained updated contact information from all subjects and verified data for accuracy
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Collected deductibles and copays to post money to patient accounts
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit
- Posted payments and charges to patient accounts and participated in billing processes
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff
- Assessed calls and inquiries to prioritize services based on medical emergencies
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information
- Comforted patients by anticipating patients' anxieties, answering patients’ questions and maintaining reception area
- Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information
- Submitted insurance claims and updated patients' insurance information
- Implemented care and efficiency improvements to support and enhance office operations
- Oriented and trained new staff on proper procedures and policies
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Obtained client medical history, including medication information, symptoms and allergies
- Gathered forms, copied insurance cards and collect patient information for billing and insurance filing
Front Office Medical Assistant, 11/2004 - 04/2008
Trinity Health Corporation – Oakland, NE,
- Assessed calls and inquiries to prioritize services based on medical emergencies
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff
- Posted payments and charges to patient accounts and participated in billing processes
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures
- Submitted insurance claims and updated patients' insurance information
- Collected deductibles and copays to post money to patient accounts
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone
- Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information
- Comforted patients by anticipating patients' anxieties, answering patients’ questions and maintaining reception area
- Protected patients' rights by maintaining confidentiality of medical, personal and financial information
- Provided medical billing and coding duties
- Submitted patient statements and medical billing to insurance companies
- Scheduled surgeries by making arrangements with surgical centers and prepared charts and consent forms
- Kept equipment operating by following operating instructions and troubleshooting any problems
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Gathered forms, copied insurance cards to collect patient information for billing and insurance filing
- Obtained client medical history, including medication information, symptoms and allergies
- Maintained detailed records of test results by entering data and patient information into computer
- Called and faxed pharmacies to submit prescriptions and refills
- Oriented and trained new staff on proper procedures and policies
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to nurses or physicians
Secretary to Radiology and Womens Health, 04/2006 - 06/2009
Boulder Community Hospital – City, STATE,
- Followed-up and documented patients' condition after surgery or other invasive procedures
- Reviewed and maintained charts to ensure completeness and EMR guidelines
- Communicated with outside facilities for scheduling tests or surgeries
- Escorted patient from waiting area to triage area, ranging from patients with full to limited mobility
- Verified insurance benefits or eligibility and documented in system
- Verified or obtained referral numbers or authorizations for upcoming appointments
- Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments
- Answered phone calls and messages for medical facility, scheduling appointments and handling patient inquiries
- Maintained current and accurate medical records for patients
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents
- Successfully scheduled patient appointments and placed reminder calls to ensure exceptional customer experience
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Completed skilled administrative work to support all office staff and operational requirements
- Managed master calendar and scheduled appointments for multiple providers based on optimal patient loads and clinician availability
- Organized patient files and streamlined operations to improve efficiency
- Supported providers in outpatient medical office through coordinating all administrative operations
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Coordinated patient scheduling, check-in, check-out and payments for billing
- Organized paperwork such as charts and reports for office and patient needs
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment
- Jessicad out front office duties utilizing data entry skills in framework of medical database
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Completed and filed financial documentation for accounting purposes
Bank Associate, 04/2010 - 02/2012
JP Morgan Chase – City, STATE,
- Created member account profiles on organization's online banking program
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Coordinated daily cash reconciliation in high-volume location
- Identified sales opportunities and referred customers to branch partners in financial services
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
- Processed quarterly vault and ATM audits with zero error rate
- Upheld strict financial controls by keeping funds secure and accurately transferring monies
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Prepared, sorted and distributed [Type] reports to appropriate branches
- Rapidly and efficiently prepared customer and ATM cash and change orders
- Promoted products or services to each customer to consistently achieve sales targets
- Sold cashier's checks, traveler's checks and money orders
- Processed exchange and foreign currency
- Collected member loan payments
- Handled various accounting transactions
- Organized, stocked and maintained teller window area
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
- Executed wire transfers, stop payments and account transfers
- Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse
- Maintained friendly and professional customer interactions
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals
- Maintained teller drawer to perform bank transactions
GED: , Expected in
-
Nederland Jr/Sr High School - Nederland, CO,
GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
- Personalization
- Strong Summary
- Target Job
- Word Choice