LiveCareer-Resume

emergency response coordinator resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am very due diligent in all business I am assisting. Very thorough and courtesy to others. I have numerous background in Sales and Management. I have inspired other team players to be better as well as inspired myself. I think of the customers first and how I can be the most efficient for them in the condition they are in. I have a lot of background in sales from cars to major supply companies. I have put together big deals for the company's I have worked for. I am a true door knocker and I am very persuasive and persistent in all the customers I seek for future business. I work with others ver well and listen to others for I can improve my skills in the trade.

Skills
  • Grant administration
  • Partnership development
  • Program oversight
  • Resource coordination
Experience
Emergency Response Coordinator, 11/2015 to 11/2018
Delta Air Lines, Inc.Milwaukee, WI,
  • Studied successful plans from other locations to assess opportunities to improve program operation.
  • Developed and deepened relationships with local municipalities, county departments and city agencies to facilitate smooth planning and coordination of emergency response.
  • Devised and implemented improved care models to increase throughput, patient experiences and staff onboarding.
  • Stayed up to date on federal, state and local regulations governing emergency response plans.
  • Identified practical and potential problems facing emergency services and implemented realistic and successful solutions.
  • Enforced standards of care and developed structures to track and evaluate compliance with frameworks.
  • Communicated departmental, organizational and industry information to staff to help each person better carry out organizational goals.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated in development of [Type] procedures.
  • Collaborated with others to discuss new [Type] opportunities.
  • Delivered [Product or Service] to customer locations.
  • Handled all delegated tasks, including [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Learned [Task] and [Task] to support office needs.
  • Improved operations by working with team members and customers to find workable solutions.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Completed [Type] project resulting in [Result].
  • Created agendas and communication materials for team meetings.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
Sales Associate, 08/2012 to 08/2015
ZeusMiami, FL,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Prepared cash deposits up to $[Amount] with zero discrepancies.
  • Negotiated and closed deals with minimal oversight.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Offered product and service consultations and employed upselling techniques.
  • Processed orders through system and coordinated product deliveries.
  • Won store sales competition for [Task], resulting in [Result].
  • Mentored team members in mastering sales techniques to consistently exceed objectives.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Recommended merchandise to customers based on needs and preferences.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Educated customers on product and service offerings.
  • Mixed and matched paints according to customer specifications.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Jockey Agent, 06/2007 to 04/2012
Self Employed Services Inc.City, STATE,
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Delivered [Product or Service] to customer locations.
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Collaborated in development of [Type] procedures.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including [Task] and [Task].
  • Learned [Task] and [Task] to support office needs.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
Education and Training
High School Diploma: , Expected in 05/1990 to Magnet Cove High School - Malvern, AR
GPA:
Construction Degree: Construction Engineering, Expected in 05/1995 to Quapaw Votech - Hot Springs, AR
GPA:
Master of Arts: Barbering, Expected in 04/2005 to ABC Barber College - Hot Springs, AR
GPA:

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Resume Overview

School Attended

  • Magnet Cove High School
  • Quapaw Votech
  • ABC Barber College

Job Titles Held:

  • Emergency Response Coordinator
  • Sales Associate
  • Jockey Agent

Degrees

  • High School Diploma
  • Construction Degree
  • Master of Arts

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