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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
-Over two years experience as an EMD and APCO certified Dispatcher. 
-Eight years experience as an EMT in Boston with both 911 and non-emergency transportation. 
-Eight years in the United States Army with deployments in support of Operation Iraqi Freedom and Operation Enduring Freedom.

Skills
  • Strong attention to detail.
  • Able to thrive in a stressful environment.
  • Ability to multitask by quickly and accurately imputing data into CAD system while communicating with 911 callers and crews.
  • Self motivated to improve skills and knowledge on personal time.
  • Exceptional problem solver and decision maker.
  • Driven by a strong work ethic and desire to help others in their time of crisis.
Professional Experience
Emergency Medical Dispatcher, 03/2014 - Current
Docgo Inc. Boston, MA,
  • Working as a secondary public safety answering point. (PSAP) 
  • Answering 911 calls expertly and professionally while collecting vital information from callers, giving pre-arrival instructions, and reassuring callers.
  • Immediately prioritizing calls and tasks based on acuity in fluid situations.
  • Association of Public Safety Communication Officials certification (APCO)
  • Interacting with contracted facilities to coordinate transportation of patients with multiple complex needs. 
  • Communicating efficiently and in a timely manner during high stress events. 
Emergency Medical Technician , 10/2007 - Current
Baylor Scott & White Health Garland, TX,
  • Servicing multiple municipalities in and around the Boston area with emergency medical care.
  • Working alongside police and fire departments to ensure public safety.
  • Interacting with a widely diverse population.
  • Providing high quality patient care a number of different settings while ensuring the safety of myself and my partner. 
  • Tactical Combat Casualty Care certification. (TCCC)
, 2006 - 09/2007
Bickford Senior Living Ames, IA,
  • Collaborated with different departments to set up new merchandise and fill customer orders.
  • Responsible for completion and assembly of furniture expeditiously. 
  • Improved upon my skills of delegation and working together as a team. 
Sergeant/E5, 09/2003 - 09/2011
United States Army/Reserves , ,
  • Deployed for a total of 18 months in support of OIF and OEF.
  • Team Leader-Responsible for 5 members of the team. Other responsibilities including ensuring safety of the team, checking gear, debriefing missions and assuming accountability for team.
  • Worked seamlessly with other members and branches of the Armed Forces to secure success of missions and specific goals. 

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School Attended

    Job Titles Held:

    • Emergency Medical Dispatcher
    • Emergency Medical Technician
    • Sergeant/E5

    Degrees

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