Emergency Management Specialist (recovery) resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Experienced Office Management and Administration Professional with 25+ years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen.
Skills
Implementing assistance programs
Management and supervisory experience
Developing operational plans
Conducting analysis of complex programs
Communication with senior level officials
Policy and procedure modification
Work History
04/2019 to Current
Emergency Management Specialist (Recovery)Department Of Homeland Security – Anniston, AL,
Region 6 Post Award Support Team (Closeout) - 11/2020 - Current
Collecting, organizing, and reviewing Applicant-submitted documentation in support of Public Assistance grants.
Identifying potential eligibility issues and addressing those issues in coordination with leadership.
Conducting quality assurance reviews of grants to ensure accuracy, compliance, and proper supporting documentation.
Ensuring consistency in program delivery and development of quality grants.
Applying and interpreting laws, regulations, and policies related to disaster recovery programs.
Developing correspondence based on research material, legal analysis and/or regulations.
Preparing reports and delivering briefings to leadership on process improvement practices.
DR4586TX - Texas Severe Winter Storms - Strategic Workforce Augmentation Team (SWAT) - Registration Intake - 3/2021
The Disaster Assistance Center Call Center Registration Intake (DAC Call Center RI)
Answering calls for Disaster Assistance and completing applications
Managing recovery programs and projects; to include site inspections, summarizing damages, communicating requirements for assistance, managing applicant expectations, and using FEMA’s delivery model to track projects.
Providing project management and leadership for the planning, production, execution and analysis of communications projects and initiatives with applicants
Track and communicate the progress of all projects through the entire program delivery model in coordination with the applicant
Using customer service skills to facilitate the delivery of all aspects of the Public Assistance program to applicants; to include applying policy and procedure to damage assessments, disaster surveys, and public assistance recovery operations
Providing oversight for various correspondences concerning disaster assistance programs from Congressional representatives, governmental officials, individuals or the general public
Coordinating with stakeholders on emergency management initiatives; to include participating in informational meetings and gatherings to the general public to communicate program eligibility requirements to larger audiences.
04/2017 to 04/2019
Police ChiefBellingham City Of – Bellingham, WA,
Working as Chief of Police some of my duties were, but, not limited to as follows:
Providing advice and recommendation to executive leadership on digital engagement approaches to advance and support the agency’s preparedness, mitigation, response and recovery missions
Providing management, administrative, human resource management, and technical supervision necessary for accomplishing the work of the branch
Establishing guidelines and performance expectations for staff members, and ensuring expectations are clearly communicated through the formal employee performance management system
Writing and reviewing regulations and guidance documents; drafting and commenting on legislation and other emergency management policy documents; interpreting laws and regulations
12/1995 to 03/2017
Police Sergeant/InvestigatorAlbany Police Department – City, STATE,
Processed and logged accurate and detailed incident reports
Maintains statistical database for all reports in order to measure effectiveness of the completion
Initiate and conduct meetings, discussions, and conferences with parties connected to the investigations such as supervisors, and senior leaders. Explain the Administrative Investigation requirements and investigative procedures to gain access to records and gather information, pertinent facts, and evidence
10/1991 to 10/1995
Aviation Operations SpecialistUnited States Marine Corps – City, STATE,
Created and implemented filing and organization practices for documents, reports, and calendars
Supported operations by managing professional communications, tracking data and managing records
Handling of classified documents (Secret Norforn Clearance)
Education
Expected in
Master of Arts: Executive Leadership (98% Completed) Liberty University - Lynchburg, VA GPA:
Expected in 2017
Bachelor of Science: Criminal Justice & Christian Counseling Liberty University - Lynchburg, VA GPA:
Expected in 2014
Associate of Science: Criminal Justice Troy University - Troy, AL GPA:
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