Enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Strong sales, customers service and people skills. Have natural ability to problem solve and make the best of challenging situations.
Motivated to learn, grow and excel. Multi-talented and consistently rewarded for success in sales, customer service, planning and operational improvements.
Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from resets and remodels protecting company and loyal client base.
Led reset team in delivery of special projects requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Traveled to assigned location to remodel stores and or sections. Changed shelves, racks, displays to meet new design and schematics.
Led projects and analyzed data to identify opportunities for improvement
Participated in team-building activities to enhance working relationships
Carried out day-day-day duties accurately and efficiently
Used critical thinking to break down problems, evaluate solutions and make decisions
Eliminated downtime and maximized revenue by providing top project quality control
Mid-Atlantic Territory Manager, 02/2015 - 10/2018 The Singer Group – City, STATE,
Promoted twice during tenure with company:
Mid-Atlantic Territory Manager
Territory Manager
Merchandiser/Demo Sales
Increased sales and territory from five local stores to 12 stores within five states.
Liaison between company headquarters and company presence in earned territories
Managed over 20 accounts within Mid-Atlantic territory.
Develop and maintain relationships with major and key accounts within specific area and market.
Managed accounts and analyzed data to determine best action as well as plan and implement sales programs.
Met with clients and potential clients to evaluate needs to promote products and services.
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Monitored expenses and time usage to maximize effectiveness.
Achieved sales goals, distribution targets and market share through proactive management of territory.
Evaluated production levels, quality standards and maintenance actions to identify and address operational problems and maintain targets.
Developed brand expansion initiatives, including sales, marketing, advertising campaign.
Increased volume business with existing accounts through events and product placement.
Tracked changing product lines to effectively meet dynamic market demands.
Hired and trained personnel for sales, demos and merchandising.
Implemented incentive programs and goals to increase employee performance
Devised sales strategies to increase points of distribution, shelf space, product positioning, consumer awareness, trial, conversion and user acquisition
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
Maintained up-to-date knowledge of competitor products and pricing in market served
Developed compelling presentation decks to gain approval for ideas and communicate results
Surpassed growth targets and revenue projections by coordinating and planning product sales initiatives
Resolved problems with high-profile customers to maintain relationships and increase return customer base
Monitored sales team performance, analyzed sales data and reported information to area managers
Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
Communicated progress of monthly and quarterly initiatives to internal and external sales teams
Grew retail sales volume in assigned territory through strategic product promotion
Increased sales through effectively training employees, closely monitoring regional and local markets and managing inventories.
Collaborated with upper management to implement continuous improvements and exceed team goals
Marketed products to targeted audience at events
Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues
Communicated product quality and market comparisons by creating sales presentations
Sales Rep, 05/2013 - 01/2016 Webco/Lancome – City, STATE,
Devised and implemented product strategies for filling market gaps and driving consistent sales.
Utilized various sales techniques to develop relationships with customers and drive sales.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Performed cold-calling and follow-ups with leads to secure new revenue.
Adapted sales techniques to specific clients and promoted products based on individualized client needs.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Built business by hosting and attending events, launching special promotions and reaching out to local experts.
Generated and followed up on lead lists resulting from specific marketing campaigns.
Developed strong rapport with customers and created positive impression of business.
Trained and mentored new sales representatives
Developed and delivered engaging sales presentations to convey product benefits
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance
Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue
Expanded customer base and boosted profit within product line
Cold-called leads and closed large number of new sales over several months
Set up calendar with customer birthdays and other special events for personal touch
Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
Increased sales by offering consultation on products and services and applying customer service and upselling techniques
Achieved monthly sales goals by promoting product benefits and enrolling new clients
Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness
Retained excellent client satisfaction ratings through outstanding service delivery
Determined problem areas and resolved issues related to profitability and business objective achievement
Evaluated inventory and delivery needs and optimized strategies to meet customer demands
Attended advanced training sessions and conferences to increase product knowledge and productivity
Effectively sold significant overstock of inventory, reducing overhead and improving cash flow
Planned annual customer outreach events to strengthen brand initiatives and maximize outreach
Sales Merchandiser/Demo, 11/2006 - 05/2013 Independent Contractor – City, STATE,
Updated pricing and signage to complete product displays and educate customers.
Developed and implemented creative promotional strategies.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Arranged consistent shelves, bins and racks at locations by following established planograms.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.
Supplied daily support to buyer and assistant buyer.
Assembled promotional displays, including quarter and full-size point of purchase displays.
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Led merchandise selection, pricing, planning and marketing.
Created visual marketing and Inspect merchandise for quality and arranged proper display location on floor.
Organized on-site trainings to educate management and sales staff on benefits and care of product lines.
Educated employees on new merchandise during seasonal workshops.
Unloaded arriving product stock and moved to store display areas.
Advanced sales cycle plans by maximizing placement of promotions, point of sale materials and product visibility.
Planned and coordinated product availability for advertising and promotion purposes
Inspected merchandise for quality and arranged proper display location on floor
Answered customer questions regarding store merchandise, department information and pricing
Tracked and recapped key item performance
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products
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