-Process insurance forms and changes to group records.
-Interpret and explain plan information such as eligibility requirements, -evaluate data in order to verify completeness and accuracy and to determine eligibility status.
-Reviewing files, records and other documents to obtain information to respond to requests.
Analyzing and updating HIPAA records.
Provide customer service.
-Check with groups or other references to verify answers and obtain further information.
-Coordinate with other Allied operational units to resolve problems
-Operating office machines such as photocopiers, scanners, facsimile machines, voice mail systems and personal computers.
-Assist with various team projects.
-Perform other duties assigned.
-Worked various overtime hours to complete work in the same day.
*Participated and observed the many careers located within the Sheriffs Department. This included careers within the crime lab, coroners office, patrol, jail and booking, protective orders assistance program, the specials victims unit, and the marina police.
*Shadowed and became more educated by professionals in the crime scene unit, fingerprints, and firearms divisions of the crime lab.
*Learned how to process and file fingerprints.
Store data and look up information in the CODIS system.
*Observed and learned how to identify the various patterns and impressions that a palm or fingerprint makes.
*Became thoroughly educated on the patterns and markings of bullets, and their firearms.
*Gained more knowledge on court proceedings and became more knowledgeable on the chain of custody.
*Went on a ride along and was allowed to assist (under moderation) in confiscation of illegal drugs and observed how the proceedings are done, along with the paperwork, and photography that has to be done.
*Became educated on how an autopsy is prepared and completed.
*Witnessed and observed an organ donation and extraction (eye donation)
*Became educated on the proper paperwork, and regulations before an autopsy can be conducted.
*Went on a ride along for the whole day, to get the experience of what a police officer goes through and does on a regular shift.
*Responded to distress calls within the area, and learned how to write out and send police reports.
*Learned how to read street names and home addresses to assist in finding the proper and quickest way to respond to a call.
Jail & Booking
*Signed in visitors that came to see an inmate for visitation.
*Observed on how a jail booking is conducted, including confiscation, medical observations, and determining where to put a certain individual in holding.
*Learned about the monitoring system, and the maps of the many different jail blocks and cells.
*Was taken on a tour throughout the jail and became educated in the inmate population, both male and female.
Protective Orders Assistance Program
*Assisted clients in filling out their protective orders, as well as answering-to the bets of my knowledge- any questions that they may have regarding the protective order and court procedures.
*Entered the information from the report into the computer to be officially filed into the system.
*Provided support and compassion in a professional manner to all victims, men and women, that came into the office to fill out a form.
Special Victims Unit (formerly known as the Family & Domestic Abuse Unit)
*Allowed to sit in on interviews with children who were suspected of being abused.
*Met and discussed some cases with social workers, and the detectives working the cases.
*Went on a ride along to investigate a potential identity theft at a gas station.
*Became educated about the proceedings and paperwork that must be completed during an investigation of a possible abuse case.
*Became educated on the areas that the marina police cover with their boats, along with how a search and rescue is conducted.
*Observed and listened in on calls for disturbances, BUIS, accidents, drowning, search and rescues, and recoveries.
*Was taken on a ride along on the water and shown the areas of water that are covered within the district.
*As a server, it was my responsibility to respond to customers requests in a quick and timely manner, while demonstrating a professional demeanor.
*Delivered beverages and cigarettes, along with exceptional service in under 7 minutes.
*Assisted customers in providing answers to any questions or concerns that they may have had during their time at the casino.
*Handling currency and alcohol throughout the shift.
*Participated in cleaning and stocking the working stations throughout the shift.
*Had to be on my feet for 12 hour shifts, as well as being able to carry large trays with a lot of items on it, that included glass ware, beverages, candy, cigarettes.
-Former professor and Director of Science Department at Calumet College of St. Joseph----219-473-4357
-Intern Program Supervisor----219-755-3999
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