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electronic device repair technician resume example with 9+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Ambitious professional with critical thinking proficiency and extensive IT experience. Skilled and knowledgeable information technology technician with several years of experience in both electronics hardware and networking infrastructure. Aptitude to thrive in high-pressure and fast-paced situations. Expertise in computer networking and an acumen for maximizing performance and inspiring colleagues. Ability to visualize success and identify unconventional yet highly effective strategies for achieving it. Exceptional interpersonal and team-building skills and an aptitude for building rapport with a diverse range of customers, managers, and colleagues. A professional background and industrialist drive provide an ideal candidate to fill any IT Infrastructure Specialist role.

Skills
  • Soldering and Wire Splicing
  • Inspection and Diagnostics
  • Installation and Repair
  • Network Configuration & Hardware Installation
  • Fault Isolation
  • Critical Thinking & Complex Problem Solving
  • LAN and WAN control
  • Cisco
Experience
12/2016 to Current Electronic Device Repair Technician Hyperion Fabrications LLC | City, STATE,
  • Computer and Cell Phone repair technician with excellent communication skills and technical ability that specializes in sales management.
  • Knowledgeable in the assessment of operating systems, hardware, and cell phone applications.
    • Advanced technician; I successfully ran my own small company specializing in the repair of
    microcomputers, data communication, and network communications
  • Increased revenue by upselling services, devices, and maintenance plans.
  • Logged repair activities by customer and tracked metrics hours, supplies, and results by customer.
  • Implemented troubleshooting techniques to resolve issues.
  • Reclaimed components from electronic devices for recycling, sale, or use in future repairs.
  • Extended device life through preventive maintenance and skilled repairs for malfunctions.
08/2015 to 05/2016 Field Technician (Student Employee) Grand Rapids Community College | City, STATE,
  • Enhanced customer satisfaction ratings by resolving technical, on-site, and account issues efficiently.
  • Completed repairs, performed preventive maintenance, and kept records in the quality system.
  • Diagnosed and repaired technical issues according to industry standards.
  • Performed internal vulnerability scans to harden owned systems against intrusion and malicious
    activity.
  • Monitored ongoing service requests to verify satisfactory completion, supporting
    exceptional satisfaction ratings.
  • Adjusted, connected, or disconnected cabling, equipment, and cable maintenance apparatuses to complete repairs and installations.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Maintained product knowledge and aptitude to perform troubleshooting and diagnostics.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Met and exceeded customer demands through responsive and accurate on-site maintenance.
10/2003 to 07/2006 Radar Technician/Security Enforcement U.S. Navy | City, STATE,
  • Sound knowledge of computer circuitry, DC theory, AC theory, solid state theory, digital logic,
    communications systems, and radar principles and theory.
  • Operated. maintained. and repaired the Aegis Fire Control System. a complex network of radar and
    computer systems used in missile guidance.
  • Responsible for the maintenance of these systems. and when needed. I was required to troubleshoot down to the component level.
  • Acquired the title of "Missile Systems Supervisor" and was responsible for the protection of the
    ship, launching missiles. and the maintenance of both missiles and missile control systems.
  • Responsible for maintaining the ship's 400HzA power grid.
  • Obtained a broad base of knowledge of AC and DC power conversion involving rectifiers. inverters.
    transformers. power supplies. and DC logic.
  • Awarded coveted position on the Visitor Board Search and Seizure (VBSS) team. an elite tactical group whose responsibilities included boarding both compliant and non-compliant ships and
    commandeering the vessel.
  • Trained in the use of tactical weapons and compliance control techniques and was responsible for
    the safety and well-being of my team.
  • Obtained knowledge of security measures; trained to respond to stressful and complex situations.
  • Established test techniques for new products during development and resolved product or equipment problems.
  • Tested components, assemblies, and systems to diagnose problems.
  • Maintained communications and information security levels and observed appropriate security level requirements.
  • Improved and refined methods, process steps, or procedures and implemented changes.
  • Evaluated new engineering plans to check technical feasibility and conformance with applicable codes and standards.
  • Drafted calibrating and operating procedures based on knowledge of product and testing equipment.
Education and Training
Expected in 12/2023 to to Industry Certification Preparation | Network And System Administration California Institute of Arts & Technology, San Diego, CA GPA:
  • 3.25 GPA
  • Top Ranked: 25%
  • Completed Cisco Certified Network Professional Course
  • Completed Cisco Certified Network Associate Course
  • Completed Cisco DevNET Associate Course
  • Completed Comptia Network+ Course
Expected in 05/2009 to to Industry Certification | Computer Aided Drafting & Design Moraine Park Technical College, Fond Du Lac, WI GPA:
Expected in 12/2004 to to Associate of Science | Electronics Technology US Navy, Dahlgren, VA, GPA:
  • Top Ranked: 1%
  • Final Grade: 96%
  • Completed Electronics Technician Course
  • Completed Electronic and Radar Theory Course
Websites, Portfolios, Profiles
  • jsm.thatbytes.tech
  • spurious.thatbytes.tech
  • oh.thatbytes.tech
Certifications
  • CompTIA Network+ (PENDING)
  • Cisco Certified Network Associate (PENDING)
Accomplishments
  • Served as an ambassador to the United States Navy
  • Member of elite tactical VBSS Team
  • Missile Systems Supervisor
Activities and Honors

Visit, Board, Search, and Seizure

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Resume Overview

School Attended

  • California Institute of Arts & Technology
  • Moraine Park Technical College
  • US Navy

Job Titles Held:

  • Electronic Device Repair Technician
  • Field Technician (Student Employee)
  • Radar Technician/Security Enforcement

Degrees

  • Industry Certification Preparation
  • Industry Certification
  • Associate of Science

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