Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

To be a contributing team member of a company or clinic that offers challenging work and growth potential.

  • Budget
  • Customer service
  • E-mail
  • Special events
  • Letters
  • Marketing
  • Meetings
  • Excel
  • Office
  • Microsoft Outlook
  • PowerPoint
  • Windows
  • Microsoft Word
  • Presentations
  • Reporting
  • Research
  • Secretarial
  • Telephone
  • Written communication
  • 10-key proficiency
  • Meeting planning
  • Mail management
  • Memo preparation
  • Sensitive material handling
  • Travel
  • PC proficient
  • Office equipment maintenance
  • Phone call answering
  • Data entry
  • Time management
  • Strong interpersonal skills
  • Expense reporting
  • Multitasking and prioritization
  • Flexible
  • Deadline-oriented
  • Self-starter
  • Professional and mature
  • Strong problem solver
08/2020 to 11/2020 Election Judge Guggenheim Partners | Atlanta, GA,
  • Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
  • Checked voter identification and signed in registered voters prior to administering ballots.
  • Answered questions and fulfilled requests with friendly and knowledgeable service.
02/1995 to 04/2020 Executive Assistant/Administrative Assistant Banfield Pet Hospital | Lakewood, CO,
  • Perform advanced, diversified and confidential secretarial and administrative duties for the Vice President of Marketing, Director of Brand Marketing, Director of Player Development, Director of Digital Experiences, Director of Marketing/Entertainment and the Marketing Team.
  • Tackle and address routine and complex inquiries from external and internal sources while maintaining professional administrative discretion.
  • Prepare correspondence, memoranda, reports, based on information provided - this includes budget and analytical reports as well as Board presentations.
  • Schedule and coordinate meetings and other group activities. i.e Quarterly Marketing Team Meeting.
  • Handle travel arrangements, including airfare, conference/seminar registrations, hotel and ground transportation for entire Marketing Team.
  • Manage conference rooms calendars.
  • Review and distribute department mail.
  • Liaise with senior and executive administrative assistants to handle requests and queries from senior managers/executives.
  • Budget variance explanations and keeping track of the Marketing Administration budget.
  • Prepare packages for shipment and setting up courier pick ups.
  • Responsible for guest written communication processing and reporting, which included comment cards, hotel surveys, letters, e-mails and guest phone calls/voice messages for Marketing department.
  • Direct guest communication to appropriate department personnel.
  • Process donation requests. Keep log of organizations that received coupon donations. Provide a monthly donation report to Board members.
  • Order and restock office and break room supplies to maximize team productivity.
  • Assist in the operations of marketing events, promotions, and entertainment when needed.
  • Verify operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Assist in projects as assigned.
  • Enter contracts into Legal Workflow.
  • Enter requisition into ReQlogic for purchase order processing and following through with ordering or paying invoices off PO.
  • Enter travel requisitions and travel expenses into ReQlogic.
  • Proficient in Microsoft Word, Excel, PowerPoint, Microsoft Outlook, ReQlogic and Windows 10.
02/2006 to 07/2009 Certified Veterinary Technician Banfield Pet Hospital | Lansing, MI,
  • Worked Saturday mornings, main responsibilities in client relations and education.
  • Assisted in drawing up vaccines, restraint, blood drawing, x-rays and lab work.
  • Obtained patient weights and vital signs, documenting all information into veterinary charts.
  • Interviewed owners regarding animal symptoms to ascertain potential conditions and illnesses.
  • Worked with other technicians to keep patient flows running smoothly and efficiently.
  • Filled prescriptions for patients and informed pet owners of administration techniques and possible side effects.
03/1994 to 03/1999 Certified Veterinary Technician Amazon.Com, Inc. | Rossford, OH,
  • Eden Prairie PetCo, Vaccination clinics every other Saturday afternoon.
  • Assisted in drawing up vaccines, restraint, blood drawing and client education.
  • Worked from the start of heartworm season through October of each year.
01/1994 to 01/1995 Secretary Hei Hotels & Resorts | Braselton, GA,
  • Assigned to different departments that needed extra help or to fill in for vacations or sick time.
  • Examples of departments assigned to were Human Resources, Executive Office, Casino Operations, Administrative Services, Marketing and Employee Development.
  • Responsibilities were determined by what department I was assigned to.
05/1992 to 12/1993 PBX Operator Banfield Pet Hospital | Largo, FL,
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Communicated general company information, upcoming promotions and special events to inquiring customers in pleasant manner to project positive company image.
  • Completed connections between callers, departments and professionals.
03/1990 to 08/1992 Certified Veterinary Technician Prior Lake Pet Hospital | City, STATE,
  • Provided client relations and education.
  • Provided compassionate and diplomatic client service.
  • Answered the telephone and scheduling appointments.
  • Responsible for medical procedures, such as x-rays, lab work, assisted in surgeries, dentals, and animal care.
  • Filled prescriptions for patients and informed pet owners of administration techniques and possible side effects.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Prepared and reviewed records and consent forms.
Education and Training
Expected in 12/1989 Associate of Science | Veterinary Technology Medical Institute of Minnesota, Minneapolis, MN, GPA:
Expected in 05/1985 Bachelor of Arts | Management Information Systems Augsburg College, Minneapolis, MN, GPA:

Notary Public Commission

Commission Expires 01/31/2025

Certified Veterinary Technician

Expiration Date: 06/30/2022

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School Attended

  • Medical Institute of Minnesota
  • Augsburg College

Job Titles Held:

  • Election Judge
  • Executive Assistant/Administrative Assistant
  • Certified Veterinary Technician
  • Certified Veterinary Technician
  • Secretary
  • PBX Operator
  • Certified Veterinary Technician


  • Associate of Science
  • Bachelor of Arts

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