, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
To be a contributing team member of a company or clinic that offers challenging work and growth potential.
Skills
Budget
Customer service
E-mail
Special events
Letters
Marketing
Meetings
Excel
Office
Microsoft Outlook
PowerPoint
Windows
Microsoft Word
Presentations
Reporting
Research
Secretarial
Telephone
Written communication
10-key proficiency
Meeting planning
Mail management
Memo preparation
Sensitive material handling
Travel
PC proficient
Office equipment maintenance
Phone call answering
Data entry
Time management
Strong interpersonal skills
Expense reporting
Multitasking and prioritization
Flexible
Deadline-oriented
Self-starter
Professional and mature
Strong problem solver
Experience
08/2020 to 11/2020Election JudgeGuggenheim Partners | Atlanta, GA,
Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
Checked voter identification and signed in registered voters prior to administering ballots.
Answered questions and fulfilled requests with friendly and knowledgeable service.
02/1995 to 04/2020Executive Assistant/Administrative AssistantBanfield Pet Hospital | Lakewood, CO,
Perform advanced, diversified and confidential secretarial and administrative duties for the Vice President of Marketing, Director of Brand Marketing, Director of Player Development, Director of Digital Experiences, Director of Marketing/Entertainment and the Marketing Team.
Tackle and address routine and complex inquiries from external and internal sources while maintaining professional administrative discretion.
Prepare correspondence, memoranda, reports, based on information provided - this includes budget and analytical reports as well as Board presentations.
Schedule and coordinate meetings and other group activities. i.e Quarterly Marketing Team Meeting.
Handle travel arrangements, including airfare, conference/seminar registrations, hotel and ground transportation for entire Marketing Team.
Manage conference rooms calendars.
Review and distribute department mail.
Liaise with senior and executive administrative assistants to handle requests and queries from senior managers/executives.
Budget variance explanations and keeping track of the Marketing Administration budget.
Prepare packages for shipment and setting up courier pick ups.
Responsible for guest written communication processing and reporting, which included comment cards, hotel surveys, letters, e-mails and guest phone calls/voice messages for Marketing department.
Direct guest communication to appropriate department personnel.
Process donation requests. Keep log of organizations that received coupon donations. Provide a monthly donation report to Board members.
Order and restock office and break room supplies to maximize team productivity.
Assist in the operations of marketing events, promotions, and entertainment when needed.
Verify operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Assist in projects as assigned.
Enter contracts into Legal Workflow.
Enter requisition into ReQlogic for purchase order processing and following through with ordering or paying invoices off PO.
Enter travel requisitions and travel expenses into ReQlogic.
Proficient in Microsoft Word, Excel, PowerPoint, Microsoft Outlook, ReQlogic and Windows 10.
02/2006 to 07/2009Certified Veterinary TechnicianBanfield Pet Hospital | Lansing, MI,
Worked Saturday mornings, main responsibilities in client relations and education.
Assisted in drawing up vaccines, restraint, blood drawing, x-rays and lab work.
Obtained patient weights and vital signs, documenting all information into veterinary charts.
Interviewed owners regarding animal symptoms to ascertain potential conditions and illnesses.
Worked with other technicians to keep patient flows running smoothly and efficiently.
Filled prescriptions for patients and informed pet owners of administration techniques and possible side effects.
03/1994 to 03/1999Certified Veterinary TechnicianAmazon.Com, Inc. | Rossford, OH,
Eden Prairie PetCo, Vaccination clinics every other Saturday afternoon.
Assisted in drawing up vaccines, restraint, blood drawing and client education.
Worked from the start of heartworm season through October of each year.
01/1994 to 01/1995SecretaryHei Hotels & Resorts | Braselton, GA,
Assigned to different departments that needed extra help or to fill in for vacations or sick time.
Examples of departments assigned to were Human Resources, Executive Office, Casino Operations, Administrative Services, Marketing and Employee Development.
Responsibilities were determined by what department I was assigned to.
05/1992 to 12/1993PBX OperatorBanfield Pet Hospital | Largo, FL,
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Communicated general company information, upcoming promotions and special events to inquiring customers in pleasant manner to project positive company image.
Completed connections between callers, departments and professionals.
03/1990 to 08/1992Certified Veterinary TechnicianPrior Lake Pet Hospital | City, STATE,
Provided client relations and education.
Provided compassionate and diplomatic client service.
Answered the telephone and scheduling appointments.
Responsible for medical procedures, such as x-rays, lab work, assisted in surgeries, dentals, and animal care.
Filled prescriptions for patients and informed pet owners of administration techniques and possible side effects.
Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
Prepared and reviewed records and consent forms.
Education and Training
Expected in 12/1989Associate of Science | Veterinary TechnologyMedical Institute of Minnesota, Minneapolis, MN, GPA:
Expected in 05/1985Bachelor of Arts | Management Information SystemsAugsburg College, Minneapolis, MN, GPA:
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