Accomplished EKG Technician in the Healthcare field with a proven record of exceptional patient care and technical skills. Hands on team player with technical trouble shooting, clerical experience as well as a background in non-invasive cardiology services. EKG Technician who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Office Assistant with 12 years of patient charting and appointment scheduling in a busy medical office setting. EKG Technician/ Unit Clerk who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
80 WPM typing speed
Professional phone etiquette
Excellent communication skills
Database management
Articulate and well-spoken
Customer service-oriented
Flexible
Accurate and detailed
Excellent planner and coordinator
Works well under pressure
Human resource laws knowledge
Social media knowledge
Pleasant demeanor
Appointment setting
Team building
Accounting familiarity
Advanced clerical knowledge
Multi-line phone proficiency
Critical thinker
Project planning
Employee training and development
Filing and data archiving
HIPAA compliance
Computer proficient
Scheduling tools
Organizational skills
Excellent communication skills
Well organized
Issue resolution
Outstanding interpersonal skills
PowerPoint knowledge
Microsoft Office proficiency
Quick learner
Verbal communication skills
Team leadership skills
Work History
EKG Technician, 01/2012
to Current Mercy Hospital of Buffalo – Buffalo,
NY
Performs Electrocardiograms in an efficient yet timely manner
Works directly with patients to provide comfort and reassurance in an
often stressful situation Troubleshoots EKG machine problems, changes
wiring, transmits proper information through various software systems
Obtain and protect confidential information of patients and charting
throughout the hospital Work with cardiologists and assist them with
clerical duties Various telecommunication skills, scheduling, as well as
faxing.
Resolved employment-related disputes through proactive communication.
Organized and led a 5-day staff orientation and training to promote collaboration.
Unit Clerk, 01/2011
to 01/2012
Assists in planning, organizing, coordinating, implementing and evaluating activities on telemetry floor.
Performed clerical and receptionist duties while maintain a neat and organized work environment.
Knowledgeable in Microsoft Word, Excel, MEDHOST, Invision GUI, Epiphany Cardioserver, Tracemaster Vue as well as Sorian Systems.
EKG Technician, 01/2003
to 01/2011 Mercy Hospital – Buffalo,
NY
Performs Electrocardiograms in an efficient yet timely manner Works directly with patients to provide comfort and reassurance in an often stressful situation Troubleshoots EKG machine problems, changes wiring, transmits proper information through various software systems Obtain and protect confidential information of patients and charting throughout the hospital Work with cardiologists and assist them with clerical duties Various telecommunication skills, scheduling, as well as faxing.
Nurse's Aide, 01/2002
to 01/2003 Mercy Hospital of Buffalo – NY
Patient Care in Emergency Room setting Assisted to maintain a safe and clean environment under the direction of the RN in charge Transported patients to assigned units Performed vital signs Conserved and stocked necessary supplies.
Education
Bachelor of Science: Business, Management, and Economics with a concentration in Human Resources,
2014 SUNY Empire State College - Saratoga Springs,
NY Business, Management and Economics Human Resources
Associates Degree: General Studies,
1 2012 SUNY Empire State College - Saratoga Springs,
NY General Studies
High School Diploma: 2000 Mount Mercy Academy - Buffalo,
NY
Accomplishments
Healthcare field/ Patient Care:.
Strong communication skills.
Skilled at learning new concepts quickly, working well under pressure and communicating ideas clearly.
Extensive computer training, including knowledge of multiple networking environments.
Skills
clerical, direction, faxing, GUI, Excel, Microsoft Word, Works, neat, organizing, receptionist, scheduling, telecommunication, telemetry, wiring
Bachelor of Science : Business, Management, and Economics with a concentration in Human Resources , 2014 Associates Degree : General Studies , 1 2012 High School Diploma : 2000
Create a job alert for [job role title] at [location].
