Generate qualified student inquires (sales leads) based on consultative sales and communication skills, by matching the customer's needs with that of U.S New University Connection. Managed the VICIDial, Concierge Matching tool, Bria VoIp Softphone, ADP and other job related tools. Interacted and engaged with customers over the phone system using sales techniques such as up-selling, customer rapport building, appropriate rebuttal tactics, and Listening and probing skills to achieve established goals. Adhered to the company's quality Assurance program and policies by following guidelines and Procedures that included Serving the student and putting them first, while still using tactics to achieve goals.
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