Education and Training Superintendent Resume Example
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EDUCATION AND TRAINING SUPERINTENDENT
Professional Summary
Experienced Training Manager with over 14 years of experience in in the field. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. I consistently saved costs while increasing production using varying problem solving and process improvement techniques. I have an enthusiastic personality eager to contribute to team success through hard work, attention to detail and excellent organizational skills with a clear understanding of organizational goals and production needs/expectations. I am motivated to learn, grow and excel within a given company. I come with hands on experience in policy development and staff management procedures positively impacting overall morale and productivity. Lastly, I have been consistently rewarded for success in planning and operational improvements as well as meeting and exceeding established standards.
Skills
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Work History
Education and Training Superintendent , 11/2016 to Current
Company Name – City, State
Company Name – City, State
- Improved quality processes for increased efficiency and effectiveness
- Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall mission growth
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
- Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
- Determined and recommended methods to address improvement opportunities
- Worked with local customers to understand requirements and provide exceptional needs driven service
- Supervised production planning while using appropriate tools and analysis for smooth production output
- Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record
- Adhered to established policies, procedures and compliance for satisfactory audit rating
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Managed and archived quality documentation and participated in internal and external quality audits
Education and Training Manager, 04/2006 to 11/2016
Company Name – City, State
Company Name – City, State
- Trained new hires to perform cross-training exercises with experienced workers
- Communicated all learning and performance objectives, schedules and training assessments to upper management
- Coordinated ongoing technical training and personal development classes for staff members
- Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets
- Coordinated and prioritized required training courses for multiple career fields and position types
- Delivered new employee onboarding and training sessions
- Assessed skill gaps for employees and developed training courses to meet identified needs
- Selected and assigned instructors to conduct specific training programs
- Directed field training to enhance participants' skills
- Directed training programs and development paths for managers and supervisors
- Led daily, weekly and monthly coaching, counseling and feedback sessions
- Developed departmental systems and procedures to better align workflow processes
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness
- Analyzed effectiveness of training programs at all levels and recommended updates
- Conducted orientation sessions and organized on-the-job training for new hires
- Identified key skill gaps in newly assigned employees and created training classes to effectively educate target individuals
Dedicated Crew Chief, 11/2000 to 03/2006
Company Name – City, State
Company Name – City, State
- Coordinated aircraft maintenance and repair schedules
- Supervised and trained other personnel to work on aircraft
- Read and monitored aircraft status reports regularly
- Diagnosed malfunctions and made repairs
- Installed and repaired updated flight control systems
- Presented clean, neat appearance during every shift to uphold professional company presence
- Conducted vehicle inspections prior to and after completing each shift, documenting damage or issues in comprehensive reports
- Maintained telephone and radio contact with supervisor to receive delivery instructions
- Finalized daily logs on schedule to update internal records and uphold DOT requirements
- Operated with safety and skill to avoid accidents and delays
- Completed daily, weekly and monthly inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels
Education
Bachelor of Arts: Management, Expected in 10/2020
Wayland Baptist University - City, State
Wayland Baptist University - City, State
Associate of Science: Professional Manager Certification, 04/2016
Community College of the Air Force - City, State
Community College of the Air Force - City, State
Associate of Science: Aviation Maintenace Technology, 04/2009
Northwest Florida State College - City, State
Northwest Florida State College - City, State
Associate of Applied Science: Education And Training Management CCAF, 04/2009
Northwest Florida State College - City, State
Northwest Florida State College - City, State
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Resume Overview
School Attended
- Wayland Baptist University
- Community College of the Air Force
- Northwest Florida State College
Job Titles Held:
- Education and Training Superintendent
- Education and Training Manager
- Dedicated Crew Chief
Degrees
- Bachelor of Arts : Management , Expected in 10/2020
Associate of Science : Professional Manager Certification , 04/2016
Associate of Science : Aviation Maintenace Technology , 04/2009
Associate of Applied Science : Education And Training Management CCAF , 04/2009
