Accomplished Telephone Triage Nurse experienced in assessing needs, making clinical decisions based on protocols and communicating with primary care team. Excellence in arranging training instructors, curriculum choices and course plans to accomplish company targets. Multi-faceted Program Director offering exceptional skill in streamline processes and identifies solutions. Eager to lead successful initiatives to increase bottom line.
Skills
Decision-making
Conflict resolution
Staff Development and Precepting
Organizational leadership
Data Management
Policy and procedure improvements
Medical screening
Electronic Health Records Management
BLS instructor
Aerospace Medicine
Education and Training
Squadron Officer School, Expected in 01/0001 ā ā: - GPA:
Officer Training School, Expected in 01/0001 ā ā: - GPA:
, Expected in 09/2010 ā āCommissioned Officer Training: - GPA:
Beth-El College of Nursing and Health Care Sciences, Expected in 01/2002 ā ā: - GPA:
Springs, ColoradoExpected in 05/2006 ā āBachelor of Science:Nursing - GPA:
University of Colorado, ColoradoExpected in 08/1995 ā ā: - GPA:
Medical school, Expected in 01/1998 ā ā: - GPA:Completed nursing school prerequisites
Certifications
Colorado Nursing License
Recertified: September 2020
Kansas Nursing License
Recertified: February 2021
CPR/BLS Certification-Red Cross
Recertified: January 2021
HSAED/BLS Instructor Certification-Red Cross
Certified: September 2020
Experience
Carestl Health - Education and Training Nurse Saint Louis, MO, 11/2020 - 08/2021
Managed training calendars to inform participants of upcoming training session topics and dates.
Organized handbook and course documentation for participants.
Evaluated effectiveness of training programs and recommended improvements to upper management.
Researched and incorporated new training methods, tools and resources to offer updated, quality training content.
Planned and completed detailed lectures to outline CPR course material for students.
Offered subject matter expertise for clinical assistance and program services like WIC.
Documented services discussed and provided details in electronic medical records.
Cultivated professional conduct operating under triage nursing care guidelines.
Surgery Partners - Director of Medical Services Tampa, FL, 06/2018 - 11/2020
Oversaw day-to-day practice functions, patient care, medical and administrative staff and business activities.
Wrote policies and procedures to establish medical and administrative best practices.
Observed delivery of care and business activities and made recommendations to improve programs, case management and clinical management.
Managed administrative functions like cost management, utilization reviews, quality assurance and medical protocol development.
Developed filing systems to improve patient records management and compliance with HIPAA and related confidentiality guidelines.
United States Air Force Nurse Corp - Education and Training Nurse City, STATE, 03/2016 - 06/2018
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Enhanced development and drove continuous improvement of project delivery process by providing strong program leadership.
Assessed project risks and devised mitigation strategies to avoid potential roadblocks.
Uncovered issues to determine solutions and assist program participants.
Developed programs and initiatives to support organization's long-term goals.
Delivered conflict resolution by moderating disputes and grievances between parties with goal of speedy and fair resolution.
Analyzed program data to assist in strategic decision-making.
Oversaw new teammate training for completeness and compliance.
Implemented emergency plans for natural and wartime disasters.
McConnell Air Force Base - Registered Nurse City, STATE, 08/2010 - 03/2016
Monitored and managed various treatment and care interventions.
Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
Acted as patient advocate and implemented total patient care through team nursing process.
Initiated review, revision and creation of operational policies within emergency department.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Memorial Health Systems - Obstetric Registered Nurse City, STATE, 07/2006 - 07/2010
Collected and documented vital signs to track current patient conditions.
Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
Imparted medical, operational and patient care knowledge to junior nurses, supporting personal growth and enhancing professional development.
Special Accomplishments
Team Chief Sexual Assault Medical Manager for Tri-Wing E&T/Staff Development Subject Matter Expert
Une, 2018- United States Air Force Nurse Corp
Ug, 2019 Registered Nurse with BSN at McConnell AFB Medical Services Flight Commander Attended Basic Leadership Airmen Skills Training Course Lead 7 officers, 24 enlisted, 6 GS, 3 Contractors Field Response Team Chief Sexual Assault Medical Manager for Tri-Wing caseload E&T/Staff Development Subject Matter Expert
Arch, 2016- United States Air Force Nurse Corp
Une, 2018 Registered Nurse with BSN at McConnell AFB Education and Training Flight Commander
Ttended Health Professions Education and Training Course Nursing Professional Development Specialist
Uilt fifteen base programs from ground up to adhere to AF standards Update AF operating instructions to maintain education and training protocols
Rogram Director of McConnell AFB Basic Life Support Program Manage 22d ARW/931st AF Reserves/KANG CPR program Maintained 62 BLS instructorsā status adhering to AHA guidelines Obtained Basic Life Support instructor certification Appointed McConnell AFB Training Site Faculty status Medical Command Center Team Chief Led 15 man team during base wide exercise/real world emergencies
Ppointed Patient Movement Team Chief Led 8 man team during training/exercises for patient movement Attended Hospital Incident Command Course Instrumental in MTF HICS implementation Program Coordinator of McConnell AFB Public Access Defibrillator program Manage 22d Air Refueling Wing PAD program; ensuring adequate equipment and training is maintained throughout entire base Attended Leadership Trusted Care Course Obtained Trusted Care Champion status, increasing personal leadership knowledge; enabling enhanced trusted care for MTFās patients
Une, 2015- United States Air Force Nurse Corp
Arch, 2016 Registered Nurse with BSN at McConnell AFB Flight Medicine ā Flight and Operational Element Leader Supervised 15 Enlisted and 4 Civilian employees Proficient in standards and care of Flight line members and families Proficient in clinic telephone triaging of active duty members and families Attended Flight and Operational Medicine Workshop Attended Patient Centered Medical Home Operations Course
Ugust, 2010- United States Air Force Nurse Corp
Ay, 2015 Registered Obstetric Nurse with BSN at Mountain Home AFB
Additional Information
Awards and Decorations
, Air Force Meritorious Service Medal
Air Force Commendation Medal
Meritorious Unit Award
Air Force Outstanding Unit Award
National Defense Service Medal
Global War on Terrorism Service Medal
Nuclear Deterrence Operations Service Medal
Air Force Longevity Service Medal
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School Attended
Squadron Officer School
Officer Training School
Beth-El College of Nursing and Health Care Sciences
