Economic Support Specialist Resume Example

• Scheduled and assigned medical trips for drivers.
• Received and processed reimbursement sheet from drivers.
• Maintained database of transportation log.
• Collected and authorized payments for all medical trips undertaken by company.

• Supervised and trained 2-5 Bank Tellers and Service Managers
• Performed personnel actions such as interviewing, hiring of banking staff members.
• Supported the Branch Manager with banking center sales and market planning and acted in their place
• during absence.
• Opened new customer accounts which include checking, savings and lines of credit.
• Processed sales referrals and promoted bank services and products, resulting in 10% branch sales increase.
• Balanced daily cash deposits and bank vault inventory with a zero error rate.
• Researched and resolved customer issues on personal savings, checking and lines of credit accounts.

• Delivered prompt, accurate and excellent customer service.
• Examined checks for identification and endorsement.
• Processed cash withdrawals and deposits.
• Adhered to RBC bank security and audit procedures.
• Increased quarterly sales by 2%.

•Maintained database of customers billing information.

•Performed basic accounting.

•Liaised with dealers regarding cars available for sale.

•Collected on past due accounts and set up payment arrangements with customers.

• Supervised 3-5 Bank Tellers.
• Assisted in the occupational development of new Bank Teller.
• Recovered outages and made sure that Bank Tellers were in balance.
• Worked closely with both internal and external customers to meet their service needs.
• Established new customer accounts including checking, savings, lines of credit and loans.
• Balanced daily cash deposits and bank vault inventory with a zero error rate.