I believe that relationships, no matter how small, are important for any job. I enjoy bringing a positive attitude to my work environment which leads to teamwork along with great customer service and work ethic.
Started as Dyson Expert promoting Dyson product and training the rest of store on the Dyson product along with being head of Small Appliance and often helping sell in Major Appliances
Moved to another store to overseer mostly TVs and Major Appliances while helping in all departments Including selling and creating orders along with helping customer service with post-order issues, ordering parts and scheduling car audio appointments.
The ability to use all systems within Best Buy such as OMS (ordering system) and ETK (best buy resource system).
Using programs such as Geek Squad Protection and Best Buy credit card to give the customer a complete buying solution.
Logistics Account Executive, 08/2016 - 06/2017 Aaa Of Southern California – Escondido, CA,
Making 70 plus calls a day to build and maintain relationships with companies, in order to obtain their business
Being available 24/7 for any issues with my customers shipments and keep track of my drivers at all times.
Negotiating with companies and freight dispatcher on rates fair for the customer and to make profit
Commnicating with driver and customer to create immediate solutions
Researching and finding drivers last minute for shipments
Sales Account Executive, 11/2015 - 07/2017 American Modern Insurance Group – Wayne, PA,
Trained to take service calls for participants with 401ks
Solved problems with payment, contract descriptions/policies, withdraws and transfers.
Problem shooting participants online accounts
Trained to speak with financial advisers about their participants and plans with nationwide.
Trained to sell new platforms and change funds for advisers daily
Work toward solutions with participants and advisor on problems with their retirement plans.
Trained numerous new employees in all different areas of function on food safety, service standards and operational practices.
Worked with GM and OM on developing promotional tactics to drive sales and guest satisfaction
Serve as wait staff effectively carrying out steps of service procedures and bussing and turning tables as needed
Running the kitchen line on busiest days doing expediting for all different stations
Shift Manager, 10/2013 - 07/2014 KFC – City, STATE,
Given Responsibility to efficiently open and close the restaurant with jobs including: having own set of keys, count cashed drawers, overseeing entire restaurant as highest power, and assessed need of labor and product throughout shift
Resolving and filing a wide range of guest issues while on shift
Promoted to shift manager after three months
Overseeing inventory daily and handling the schedules of 20+ employees
Education
High School Diploma: , Expected in 2010 - Ohio University - Athens, OH GPA:
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