Well-qualified crisis response team member well-versed in applying skills to bring calm to critical situations. Familiar with interpersonal communication and collaborative problem-solving techniques. Focused on providing vital support to all clients. Equipped to manage different types of emergency situations, build alliances and screen for specific services. Excellent multitasking, organizational and conflict resolution skills. Energetic and motivated to assist anyone in crisis.
Skills
Safety and risk assessments
Psychiatric and Mental Health Care
Clinical Documentation
Working collaboratively
Crisis management
Critical thinking
Experience
03/2021 to Current
DSP/ Lead Staff Family Therapeutic Services – City, STATE,
Provided individuals and families with information and resources to connect with available programs.
Utilized diverse activities to support social, emotional and recreational needs of individuals under care.
Helped with personal hygiene and other daily living needs.
Built strong and trusting rapport with clients and loved ones.
Recorded client status progress and challenges in logbooks and reports.
Coached parents/guardians on behavioral interventions, adjusting plans and schedules based on patient conditions, needs and overall health.
09/2019 to Current
(ARF) AdministratorKesher House – City, STATE,
Maintain the business and organizational side of care facility.
Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Helped clients deal with mental illness and other concerns by delivering personalized counseling support.
Manage training and evaluations of long term care facility staff.
Collected and documented information from each client about concerns and any available contextual details.
Offered counseling and stabilization support to reintroduce calm in crisis situations.
Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
Developed safety plans to minimize crisis risk and intervene with specific procedures.
Educated family members and helped each support clients by improving coping techniques.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Worked closely with team members to develop solutions.
Maintained confidential case documentation.
Administered conflict resolution strategies to help families resolve disputes.
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Collaborated with multidisciplinary team of mental health case managers and disability workers.
09/2019 to Current
(ARF) AdministratorLinden Grove – City, STATE,
Maintain the business and organizational side of care facility.
Assessed mental and physical conditions of clients by consulting with professionals, conducting interviews and completing assessments.
Helped clients deal with mental illness and other concerns by delivering personalized counseling support.
Manage training and evaluations of long term care facility staff.
Collected and documented information from each client about concerns and any available contextual details.
Offered counseling and stabilization support to reintroduce calm in crisis situations.
Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
Developed safety plans to minimize crisis risk and intervene with specific procedures.
Educated family members and helped each support clients by improving coping techniques.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our services.
Worked closely with team members to develop solutions.
Maintained confidential case documentation.
Administered conflict resolution strategies to help families resolve disputes.
Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
Collaborated with multidisciplinary team of mental health case managers and disability workers.
Education and Training
Expected in 04/2023 to to
FirstAid/CPR/AED INSTRUCTOR Certificate: First Responder American Red Cross - Stockton, CA, GPA:
Expected in 10/2022 to to
Ukeru Trainer Certificate : "Least Resistance" Approach To Crisis Management Ukeru Systems - Winchester, VA, GPA:
Expected in 08/2022 to to
Administrator Certificate: (ARF) Administrator Program Fountain For The Ages Training Institute - Fairfield, CA, GPA:
Expected in 01/2022 to to
DSP 2: Direct Support Proffessional Department of Developmental Services - Sacramento, CA, GPA:
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