Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Education
: Medical Assisting, Expected in 07/1990 - National Education Center - Ft. Worth, Tx, GPA:
Certificate : Diploma
High School Diploma: , Expected in 05/1984 - Denton High School - Denton, TX GPA:
Experience
DSP I, 10/2017 - Current Sherwin-Williams – Ennis, TX,
Prepared food and helped patients eat to support healthy nutrition.
Assisted patients with bladder and bowel needs by helping to restroom,
Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
Cleaned houses and living spaces, ran errands and cooked meals for over 7 Disabled patients daily.
Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
Assisted patients with daily hygiene tasks, including bathing, dressing, dental care and grooming.
Laundered clothing and bedding and changed linens to prevent spread of infection.
Assisted patients with closely monitoring conditions and safety.
Changed bed linens, made bed and laundered soiled linens to keep patients' bed clean.
Administrative Assistant, 03/2015 - 09/2017 Patterson Companies – Davis, CA,
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Created PowerPoint presentations used for business development.
Tracked and submitted employee time sheets to accounting department for payroll processing.
Processed financial documents including contracts, expense reports and invoices.
Created and maintained spreadsheets and developed administrative and logistical reports.
Assisted with administrative tasks, including filing, answering phones and Data Entry, Faxing.
Tracked expenses and documented records.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Maintained up-to-date department organizational chart.
Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
Maintained attendance records, taking note of staff vacation time, sick days and personal days.
Receptionist , 06/2012 - 03/2015 Apex Systems – Waukegan, IL,
Screened visitors and calls to minimize disruption for office personnel.
Produced and distributed team newsletters, email updates and other forms of communication.
Monitored guests, issued badges and tracked activities to maintain optimal building security and protect staff from unauthorized persons.
Received and routed incoming mail and packages to team members, facilitating timely communication and efficient operations.
Delivered exceptional clerical support every day, including scheduling appointments, transcribing notes and mailing packages.
Greeted visitors and answered telephone calls.
Operated telephone switchboard of several employees and routed calls to the correct destination.
Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
Administrative Assistant III, 04/2005 - 10/2006 TX DOT ( MTP ) – City, STATE,
Increased accuracy and reduced discrepancies by verifying data while processing incoming and outgoing checks and wire transfers.
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Directed customer communication to appropriate department personnel, in addition to providing information to resolve inquiries and bolster customer satisfaction.
Tracked expenses and documented records.
Generated shipment invoices, prepared packages and set up courier deliveries for customers.
Performed complex administrative management of sensitive and confidential issues.
Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
Facilitated working relationships with co-tenants and building management.
Collected, calculated and reported on expenditure and statistical data to inform senior management.
Monitored and tracked project performance data with spreadsheets to generate reports and keep management informed of important trends.
Assisted with administrative tasks, including filing, answering phones .
Coordinated domestic and international travel, hotel and transportation needs for staff.
Wrote email messages, memos and business letters for management and proofread all documentation to provide error-free correspondence.
Supported departmental operations, including filing, monthly report preparation and vendor requisitions.
Entered invoice data into company's system and updated details, including customer contacts and delivery dates to keep information current.
Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
Maintained up-to-date department organizational chart.
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