Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success.
Organized and motivated employee eager to apply time management and organizational skills in various environments.
Skills
Communication
Working collaboratively
Leadership
Microsoft Office
Basic math
Conflict resolution
Problem resolution
Multitasking
Planning
Friendly, positive attitude
Reliable and trustworthy
Team building
Team management
People skills
Experience
Drug Testing Technician, 06/2020 to Current Hilltop Holdings – Biloxi, MS,
Valley Screening is a mobile Drug Testing Company, we drive to different locations in Alabama.
Initiated and implemented drug and alcohol tests and issued notices to prohibit presence or usage in secure zones.
Executed random drug and alcohol testing for individuals.
Cleaned and sterilized lab area, tools and equipment.
Followed laboratory guidelines for handling biological specimens.
Recorded on Chain Of Custody forms to maintain reliability and validity of test results.
Prepared, processed and analyzed lab samples.
Worked along side Social Workers with the Department Of Human Resources.
Chicken Barn Clean Out Crew, 08/2019 to 01/2020 Simmons Bank – Stockton, MO,
As cleanout crew we went in chicken barns and broke down all the feeder pans, pressure washed the pans.
Proxy/Bleach the drinker lines for the chickens, and also helped with anything else that needed to be done to make sure the chicken barns was sanitized and ready for the next flock of chickens to come.
Sanitized frequented areas and equipment using approved supplies.
Maintained safety protocols through safe handling of equipment and chemicals.
Performed and documented routine inspection and maintenance activities to meet client expectations.
Teller, 04/2019 to 08/2019 First Farmers And Merchants Bank – City, STATE,
Serves customers by completing account transactions.
Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.
Answers questions in person or on telephone and refers customers to other bank services as necessary.
Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.
Cross-sells bank products by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
Completes special requests by taking orders for checks, exchanging foreign currencies, completing safe-deposit box procedures, and providing special statements, copies, and referrals.
Reconciles cash drawer by proving cash transactions, counting and packaging currency and coins.
Maintains supply of cash and currency and turns in excess cash and mutilated currency to head teller.
Complies with bank operations and security procedures by participating in all dual-control functions.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Maintained confidentiality of bank records and client information.
Directed specific questions to appropriate branch personnel.
Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Personal Banker/Teller, 09/2012 to 04/2019 First Tennessee Bank – City, STATE,
Provides exceptional customer service, involving receipt and payment of cash.
Follows established policies in accordance with the bank and the supervisor’s direction.
Meets monthly new account production goals as assigned by upper management.
Processes deposits and recording all transactions accurately and balancing each day’s operations.
Receives cash and checks for deposit, verifies amounts, and looks for check endorsements.
Examines cash carefully to guard against acceptance of counterfeit checks and identification.
Enters transactions into computer and issues customer receipts.
Sells and prepares money orders, cashier’s checks, bank-to-bank wires, savings bonds, and certificates of deposit.
Processes cash advances.
Cross-sells bank services and products.
Provides bank services to a diverse customer base.
Performs other tasks as requested by supervisors as they relate to the bank and its functions.
Maintained confidentiality of bank records and client information.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Ordered checks, placed stop payment orders and conducted additional special services for customers.
Adhered to financial services security and audit procedures.
Trained employees on cash drawer operation.
Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
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