driver instructor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile with ability to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential. Experienced transportation professional and skilled trainer with expertise in overseeing classes, updating materials and collaborating with drivers to deliver exceptional training. Proven communication, organizational and planning abilities combined with a resourceful nature and remarkable work ethic.

  • P>Budget knowledge
  • P>Excellent interpersonal skills
  • P>Ability to supervise
  • P>Report writing experience
  • P>Performance tracking proficiency
  • P>Scheduling
  • P>Effective leader
  • P>Coaching and mentoring
  • P>Business Development
  • P>Relationship building
  • P>Recruitment
  • P>Delegation
  • P>Staff training/development
  • P>Basic math
  • P>Schedule Coordination
  • P>Strategic Planning
  • P>Inventory management
  • P>Client account management
  • Managing Safety
  • Observing Performance
  • Coordinating Files
  • Helping With Investigations
  • Maintaining Compliance
  • Updating Records
  • Assisting Drivers
  • Leadership Development
  • Certification Training
  • Team Building
  • Critical Thinking
  • Reliable & Trustworthy
  • Planning & Organizing
  • Conflict Resolution
  • First Aid/CPR
  • Basic Math
  • Flexible Schedule
  • Supervision & Leadership
  • Good Work Ethic
  • People Skills
Driver Instructor, 11/2021 to Current
Imc CompaniesColumbus, OH,
  • Conducted formal road driving test with students at conclusion of other testing to verify students' readiness for licensure.
  • Offered informal tips and encouragement to new, nervous driver trainees to support driving confidence and success.
  • Updated and managed training classes and materials.
  • Taught practical, safe driving practices in classroom and via videos before having students drive.
  • Presented to students necessary documentation on driving practices, laws and safety to allow study and preparation outside of class.
  • Explained and showed video images to teach emergency driving techniques, driving in ice and snow and avoiding collisions.
  • Introduced new driver trainees to automobile fundamentals and basic electromechanical operation of vehicle.
Regional Operations Manager, 08/2015 to Current
Emcor Group, Inc.East Syracuse, NY,
  • Hired and trained 30 new employees in 2020.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted customers in determining proper postal service to align with individual needs.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
  • Managed personnel issues and implemented corrective actions.
Dispatcher, 07/2012 to 08/2015
Fenix Parts IncTomball, TX,
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Responded to over 60 daily caller requests with information about assistance and timeframes.
  • Directed all dispatching, routing and tracking of 30 fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
  • Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Loss Prevention Manager, 03/2010 to 07/2012
Rain BirdUnavailable, MD,
  • Supervised surveillance, detection and criminal processing related to theft and criminal cases.
  • Monitored paperwork procedures to prevent error-related losses.
  • Collaborated with law enforcement to report crime and suspicious activity.
  • Landed positions of increasing responsibility based on expertise in loss prevention methods and store operations.
  • Performed thorough cash audits and deposit investigations.
  • Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
  • Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
  • Supported audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible and directing shoppers to safety.
  • Headed safety and loss prevention programs by guiding staff.
Activities Coordinator, 01/2001 to 04/2010
Arbor Terrace Of Burnt HickoryMarietta, GA,
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel as point of contact for office.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Drafted budgets for programs and ordered materials that were needed for certain activities.
  • Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Obeyed federal, NC and local traffic laws and regulations to enable safe transportation outcomes for participants.
Education and Training
High School Diploma: , Expected in to Northern Nash High School - Rocky Mount, NC

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Resume Overview

School Attended

  • Northern Nash High School

Job Titles Held:

  • Driver Instructor
  • Regional Operations Manager
  • Dispatcher
  • Loss Prevention Manager
  • Activities Coordinator


  • High School Diploma

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