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Drive-Thru Cashier Resume Example

Resume Score: 80%

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DRIVE-THRU CASHIER
Education and Training
11/2019
GED
The State of NJNJ
Summary

Energetic Drive-Thru Cashier with two-year background serving guest needs with speed and efficiency. Skillful in processing accurate payments, bagging orders and delivering exceptional customer service. In-depth knowledge of POS system operations and job-related cooking equipment such as fryers. Compassionate Nanny with one year of experience offering one-on-one care for children. Modeled appropriate behavior at all times around children while guiding safe and fun activities. Expert at guiding conversations with children about engaging topics, such as hobbies and interests. Furthermore, a Dependable deli team member able to complete all tasks in efficient manner. Trained in sanitation and cleaning procedures, inventory rotation and customer relations.

Experience
Drive-Thru CashierChick-Fil-A Inc. | Deptford , NJ11/2019 - 04/2020
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Organized food items on serving trays and in carry-out packages.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Performed food preparation tasks by making salads, brewing coffee and tea.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
Drive-Thru CashierMcDonald's | Sewell, NJ09/2018 - 02/2019
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
  • Verified orders and bagged items for easy transport.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Cleaned food preparation equipment, work areas and counters to maintain hygienic, sanitary establishment.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Completed opening, closing and shift change tasks to promote store efficiency.
Special Needs NannySelf Employed | Williamstown, NJ11/2017 - 06/2018
  • Cooked nutritious meals for family of 4 to promote healthy diet.
  • Built relationships with children by regularly discussing school, friends and favorite activities.
  • Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
  • Regulated children's schedules to balance rest, learning and play.
  • Promoted good behaviors by using positive reinforcement methods.
  • Calculated amount owed for services and collected payment from parents.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Administered medication and minor first aid to sick and injured children.
  • Maintained accurate daily records of children's individual activities, behaviors, meals and naps.
  • Cleaned and tidied house, including doing laundry, sweeping and mopping floors and dusting.
Deli ClerkShopRite | Sewell, NJ05/2016 - 05/2017
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
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Resume Overview

Companies Worked For:

  • Chick-Fil-A Inc.
  • McDonald's
  • Self Employed
  • ShopRite

School Attended

  • The State of NJ

Job Titles Held:

  • Drive-Thru Cashier
  • Special Needs Nanny
  • Deli Clerk

Degrees

  • GED

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