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DRG/APC Coordinator Resume Example

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DRG/APC COORDINATOR
Professional Summary
Accomplished DRG Coordinator who proudly maintains a highly productive, efficient and quality-driven environment at all times.
Skills
  • Analytical thinker
  • Accomplished leader
  • Planning and development
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • POS systems expert
  • Medical terminology knowledge
  • Quality improvement competency
  • Medicaid Management Information Systems
  • Independent judgment and decision making
Work History
10/2007 to Current
DRG/APC CoordinatorIberia Medical Center – New Iberia, Louisiana 70560
    reviewing appropriate physician documentation
  • Recruited, hired, trained and coached on average of number new employees per year.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
  • Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
04/2003 to 03/2010
Accounts Receivable/Sales CoordinatorSoileau's Pharmacy & Gifts – New Iberia LA 70560
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Researched and resolved accounts payable discrepancies.
  • Coded and entered at least [number] invoices each day into the in-house accounting software.
  • Entered financial data into the company accounting database to be verified and reconciled.
  • Communicated with customers to identify and resolve outstanding payments.
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Scheduled weekly inventory pickups and deliveries with vendors.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Processed [number] daily invoices and billed renewed invoices to clients.
  • Directed calls to appropriate individuals and departments.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Organized store merchandise racks by size, style and color to promote visually appealing environment.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Operated a POS system to itemize and complete an average of number customer purchases.
  • Designed displays to make the store experience interactive, engaging and reassuring.
  • Learned, referenced and applied product knowledge information.
  • Participated in physical inventory counts every time period.
  • Replenished supplies, bags and other materials at each cash wrap.
  • Recommended alternative items if product was out of stock.
Education
2007
Bachelor of Science: Health Information Mgmt
ULL - Univ Of La At Lafayette, LA
Certifications

Registered Health Information Administrator

AHIMA Approved ICD-10-CM/PCS Trainer

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Resume Overview

Companies Worked For:

  • Iberia Medical Center
  • Soileau's Pharmacy & Gifts

School Attended

  • ULL

Job Titles Held:

  • DRG/APC Coordinator
  • Accounts Receivable/Sales Coordinator

Degrees

  • Bachelor of Science : Health Information Mgmt

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