receptionist/customer service agent bringing over 10 years of experience meeting customer and or clients needs via telecommuting roles. meeting productivity targets and maintaining current knowledge of company policies. Offering empathy, reliability and enthusiasm for satisfying customers. Practiced skills gained/ experience contributing to client satisfaction, retention, and loyalty. Skilled in identifying and targeting individual needs, recommending products and services, and delivering customized solutions and hands-on support. Offering proven history of success within call center environments, continuously surpassing goals while complying with company standards and mission. Personable customer service agent with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills.
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