Domestic Violence Advocate resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Knowledgeable and skilled Hospitality professional successful at balancing guest and business needs. Well-organized in managing check-in and checkout procedures, as well as coordinating services with diverse team members. Good multitasking, planning and communication skills.

  • Correspondence management
  • Supply stocking
  • Multi-line phone systems
  • Greeting guests
  • Hospitality services
  • Keenness of insight
  • Cash transactions
  • Administrative skills
  • Listening skills
  • Microsoft Office
  • Customer service surveys
  • Corporate standards
  • Hospitality
  • Guest room confidentiality
  • Problem resolution
  • Company culture and values
  • Staff motivation and training
  • Safety procedures
  • Written and oral communications
  • Quality control
  • Reliable
  • Teamwork
  • Hazardous materials
  • Inquiry response
  • Reports and documentations
  • Room preparation
  • Sales experience
  • Exceptional customer service
  • Oral and written communication
  • Front desk communications
  • Cash handling expertise
  • Sales
  • VIP services
  • Data entry
  • Public interaction
Domestic Violence Advocate, 12/2017 - 12/2019
Boston Medical Center Boston, MA,
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Identified treatment goals based on individual diagnosis and history.
  • Supported and counseled clients with drug and alcohol addiction.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Maintained thorough clinical treatment notes.
  • Planned and executed [project].
  • Effectively controlled the release of proprietary and confidential information for general client lists.
  • Successfully led key projects which resulted in [positive outcome].
  • Conducted analysis to address [issue] which led to [positive outcome].
Home Health Care Provider, 09/2014 - 12/2016
Marriott International Lake Mary, FL,
  • Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
  • Provided mental and emotional support to keep clients happy and healthy.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Assisted patients with transitioning between beds, wheelchairs and automobiles, providing consistent and safe mobility support.
  • Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
  • Provided personalized home-care to clients and fostered independence and health.
  • Monitored clients' progress to report necessary changes.
  • Met client demands by referring direct care providers.
  • Supervised and supported activities of daily living such as medication administration and personal hygiene.
  • Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Observed patient vital signs and medication reactions, reporting any health concerns or behavioral changes.
  • Maintained strong knowledge of medications and medical terminology through continued education and seminars.
  • Delivered exceptional in-home patient care throughout recovery.
  • Administered all necessary medications as directed by care plan.
  • Worked to improve patient outlook and daily living through compassionate care.
Front Desk Representative, 12/2006 - 12/2008
Catholic Health Initiative Turtle Lake, ND,
  • Monitored reservations to track incoming parties and special events.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Secured guest valuables in main safe or individual boxes.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Set and optimized employee schedules to secure proper coverage for all shifts.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed all front desk operations for busy high-volume hotel.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Cna , 07/2004 - 07/2006
Haven Healthcare Ctr City, STATE,
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Documented activities and recorded information in EMR system.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Provided personal nursing assistance in pre- and post-operative situations.
Education and Training
: Phlebotomy, Expected in
Stratham Technology - Stratham, NH

Completed course with certificate

Lna Certificate: Nursing, Expected in 01/2002
American Red Cross - Portsmouth, NH

Completed course and received my state certification

Core Comp: , Expected in
Fcadv - Hudson, FL

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Resume Overview

School Attended

  • Stratham Technology
  • American Red Cross
  • Fcadv

Job Titles Held:

  • Domestic Violence Advocate
  • Home Health Care Provider
  • Front Desk Representative
  • Cna


  • Some College (No Degree)
  • Lna Certificate
  • Core Comp

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