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dollar general resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Business-conscious General Manager bringing over [Number] years of experience in [Type] industry. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

Results-focused General Manager offering [Number] years of progressive leadership experience. Transforms high-potential staff into outstanding leaders by developing, leading and maintaining large teams in high velocity environment. Demonstrates creativity and savviness critical to financial and operational success.

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about [Type] and [Type] products and able to provide friendly support to every customer. Seek to apply [Number] years of related experience and take on new position with [Company].

Multi-talented [Job Title] with [Number] years of experience stocking [Type] merchandise and ringing up customers. Skilled at receiving orders, moving products to shelves and completing customer transactions. Licensed to operate [Type] equipment.

Skills
  • Policy/program development
  • Sales team development
  • Performance improvements
  • Supervision and training
  • Cross-functional team management
  • Calm under pressure
  • Advertising and marketing
  • Team oversight
  • Staff supervision
  • Leadership and team building
  • Communication skills
  • Staff training and development
  • Client relations
  • Employee scheduling
Experience
09/2020 to Current
Dollar General Manager City, STATE,
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Scanned items quickly to keep lines moving and reduce overall wait time.
  • Processed customer payments quickly and returned exact change and receipts.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Filled beverages and delivered food to customers by [Action].
  • Prepared food, including [Type], [Type] and [Type] items.
  • Operated [Type] equipment to lift and transport stock.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Stayed up to date on current item discounts to support promotions.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Resolved issues with cash registers, card scanners and printers.
04/2020 to 08/2021
Print and Marketing Staples, The Office Supply Superstore City, STATE,
  • Maintained accurate job records by documenting data in appropriate databases, drafting reports and securing permanent files.
  • Completed high-quality work by performing bindery tasks according to job instructions and work orders.
  • Used [Type] and [Type] equipment to cut book edges to meet specifications and produce quality products.
  • Trimmed edges of books to size using cutting machines, book trimming machines or hand cutters.
  • Operated bindery equipment and oversaw general functionality, including adjusting guides and rollers, to avoid errors and complete efficient daily work.
  • Communicated with staff coordinate work, maintain efficiency and achieve production targets.
  • Read work orders to determine instructions and specifications for machine set-up.
  • Used stitching or gluing techniques to secure endpapers, bindings and backings.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Answered [number] calls per [timeframe] to assist with customer questions and concerns.
  • Examined stitched, collated and bounded product samples for defects such as imperfect bindings, ink spots and torn pages.
04/XXX9 to 04/2020
Journeys Shoe Store Crew Memeber City, STATE,
  • Promoted welcoming environment by acknowledging customer and engaging in conversation to identify footwear needs.
  • Seated customer to measure feet and properly fit with correct size shoes.
  • Gained knowledge on all footwear items and demonstrated enthusiasm and belief for product and company philosophy.
  • Presented different categories of shoes and shoe care products and explained features, benefits and technical specs to generate sales.
  • Operated cash register, scanned items, bagged merchandise and properly handled methods of payment to facilitate accurate sales transactions.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Educated customers on product and service offerings.
  • Drove substantial sales with more than $[Amount] in weekly revenue through suggestive selling and by promoting add-on purchases.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Education and Training
Expected in 01/2021 to to
GED:
Dawight Marrow - Englewood , NJ
GPA:
Accomplishments
  • Led team to achieve [Result], earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the [Timeframe] for outstanding performance and team contributions.

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Resume Overview

School Attended

  • Dawight Marrow

Job Titles Held:

  • Dollar General
  • Print and Marketing
  • Journeys Shoe Store

Degrees

  • GED

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