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document control specialist resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills.

Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Quality-focused Data Entry experienced in data processing, coding and transcription. Skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Skills
  • law familiarity
  • Court reporting
  • Bankruptcy
  • Daily docket reports
  • MS Office proficient
  • Document control support
  • Database management
  • Case management
  • Computer Skills
  • Read and write Farsi/Dari Pashto and Urdu
  • People Skills
  • Conflict Resolution
  • Team Management
Experience
01/2022 to 03/2023
Document Control Specialist Alchemy Systems Chelsea, MA,
  • Updated daily logs for tracking file movements.
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
  • Organized technical documents, digital records and business correspondence for each project, program or department.
  • Complied with safety regulations in terms of document control, strictly following corporate procedures and federal rules.
  • Reviewed array of different types of documents, including drawings, spec sheets and blueprints to maintain accuracy.
  • Delivered detailed project management control documents for key project oversight.
  • Provided detailed project management control documents for oversight of key projects.
  • Completed documents and work requests according to company standards.
  • Uploaded documents to control sites, tracked transmittals and coordinated revisions.
08/2021 to 03/2022
Administrative Assistant Sanofi Milwaukee, WI,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to accounting department for payroll processing.
  • Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented conversations with customers to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
03/2019 to 03/2021
Administrative Assistant Sanofi Naperville, IL,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
  • Directed customer communication to appropriate department personnel.
  • Reviewed and suggested improvements for interoffice correspondence, reports and presentations.
  • Liaised with senior and executive administrative assistants to handle requests and queries from senior managers.
Education and Training
Expected in 01/2022
Associate of Science: Political Science
Grossmont College - El Cajon, CA
GPA:

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Resume Overview

School Attended

  • Grossmont College

Job Titles Held:

  • Document Control Specialist
  • Administrative Assistant
  • Administrative Assistant

Degrees

  • Associate of Science

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