Document Control Specialist resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Sharp individual boasting a strong understanding of effective file migration and document process audits. Well-trained Document Control Specialist known for data accuracy and quality assurance while organizing document flow. Well-rounded administrative professional known for taking on special projects with positivity and accuracy. Dedicated to overseeing document filing and highly trained in workflow supervision. Excellent organizational skills, high attention to detail-oriented, takes initiative, self-driver, and ability to work independently. Familiarity with ISO 9001-ISO 13485 Quality Management Systems Requirements, and accuracy document management. Knowledgeable about organizing files and workflows according to company, client and project specifications. Desiring to apply expertise to challenging new role with Hemosistis LLC.

  • Quality Assurance
  • Document distribution
  • Information retention policies
  • Regulatory controls
  • Records management
  • File migrations and audits
  • Workflow management
  • Document control
  • Log updating
  • Records maintenance
Document Control Specialist, 09/2019 to Current
Abbott LaboratoriesState College, PA,
  • Managed document processes through scanning, filing and transmitting while following all standard procedures.
  • Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.
  • Complied with safety regulations in terms of document control, strictly following corporate procedures and federal rules.
  • Identified errors and suggested appropriate edits.
  • Reviewed array of different types of documents, including drawings, spec sheets and blueprints to maintain accuracy.
  • Completed documents and work requests according to company standards.
  • Filled out and stored transmittal logs for permanent records.
  • Created and edited documents, mail merges and graphics using diverse programs.
  • Assisted end users with resolving electronic content access issues while maintaining security standards.
Machine Operator, 03/2019 to 09/2019
Builders Firstsource, Inc.Punta Gorda, FL,
  • Executed bench, machine and hand tool work by shaping, fitting and assembling machine parts from metal stock.
  • Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
  • Interpreted blueprints, schematics, and manuals.
  • Met or exceeded target of 100% on-time customer shipments with motivational approach to team leadership.
  • Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
Business Owner/Manager, 10/2012 to 06/2015
Dragon Fusion Massage LLC.City, STATE,
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delegated work to staff, setting priorities and goals.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
  • Developed team members into supervisors and department managers to promote family-based and performance-oriented culture.
  • Reviewed employee performance and delivered constructive feedback to improve performance.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Reviewed resources and assets for departmental activities, noting compliance issues with industry standards and regulatory agencies.
  • Oversaw sales and marketing operations while developing strategic partnerships.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
Education and Training
High School Diploma: , Expected in 06/2005
Johnson Senior High School - Saint Paul, MN
: Liberal Arts And General Studies, Expected in 2006
Saint Paul College - A Community And Technical College - Saint Paul, MN
Global Career Development Facilitator Certificate: , Expected in 06/2009
Normandale Community College - Minneapolis, MN
Full Professional

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Resume Overview

School Attended

  • Johnson Senior High School
  • Saint Paul College - A Community And Technical College
  • Normandale Community College

Job Titles Held:

  • Document Control Specialist
  • Machine Operator
  • Business Owner/Manager


  • High School Diploma
  • Some College (No Degree)
  • Global Career Development Facilitator Certificate

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