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Dock Worker Resume Example

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DOCK WORKER
Summary

Energetic heavy duty parts professional learns quickly, handles customer queries and provides quality customer service. Excellent marketing, negotiating, advertisement and sales skills. Skilled counterman with 10 year track record of success with diligent and skilled attention to customer/company needs. Hardworking worker with excellent materials handling, storage management and shipment preparation skills. Experienced in picking orders, assembling pallets and preparing containers. Accustomed to facilitating accurate inventory counts and maintaining current warehouse records. Organized professional with superior work ethic and team player attitude. Exceptional quality control, inspection and order pulling abilities. Commended for honesty, hard work and positive attitude. Consistent ability to stand for long periods of time and safely lift up to 65 pounds. Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.

Skills
  • Inventory organization
  • Karmak-Fusion
  • Product verification
  • Materials handling
  • Customer service
  • Invoice generation
  • Inventory management
  • First Aid/CPR
  • Parts knowledge
  • Reliable, prompt, fast learner
Experience
Dock Worker|Company Name - City, State|08/2020 - Current
  • Palletized boxes to streamline movement and shipment.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
  • Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Checked all load-related documentation to ensure that it is complete and accurate
Forklift Operator|Company Name - City, State|03/2020 - 08/2020
  • Collaborated in team environment to maintain high levels of productivity.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Transported material to correct locations and documented inventory changes.
  • Accurately received, stored and shipped products safely and efficiently.
  • Used RF scanner to pick items from bins and complete orders.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
Parts Sales/Service Writer|Company Name - City, State|07/2017 - 03/2020
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Processed order transactions, including debit and cash operations.
  • Recorded accurate customer orders utilizing company computer system.
  • Greeted customers and offered immediate assistance to help locate and purchase desired parts.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Sincerely welcomed and thanked guests to demonstrate appreciation for patronage.
  • Presented accurate estimates to inform customers of all service charges and expectations.
  • Interfaced with technicians, parts department and managers to stay on top of availability and service procedures.
  • Provided job estimates by conducting research and contacting vendors.
  • Worked with sales personnel to price and schedule repair needs on new and used vehicles.
  • Discussed options with customers, helping each make optimal choices for individual needs.
Parts Counterman/Warehouse Worker|Company Name - City, State|02/2011 - 07/2017
  • Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
  • Received and stocked incoming merchandise, arranging items in appropriate manner and correct locations.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Took numerous orders per week over telephone, in person and through email.
  • Delivered ordered parts to customer locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Recognized by management for providing exceptional customer service.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Education and Training
Ganesha High School||City, State|06/2004High School Diploma
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Resume Overview

School Attended

  • Ganesha High School

Job Titles Held:

  • Dock Worker
  • Forklift Operator
  • Parts Sales/Service Writer
  • Parts Counterman/Warehouse Worker

Degrees

  • High School Diploma

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