Versatile Supervisor focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments. Supervisor with broad background in operations, project and risk management. Enthusiastic team player dedicated to process improvements and staff development. High-energy Supervisor successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Complex problem solving
Attention to detail
Professional knowledge of shipping,hub operation,and logistics
computer skills such as Microsoft Office,Microsoft Word,Excel,Citrix,TMS, SPP2,and SSP programs.
Responsible & Dependable
11/2012 to Current
Dock SupervisorYRC Freight – Saint Louis, MO
Achieved a 98% on-time shipment rate.
Supervised material flow, storage and global order fulfillment.
Redirected shipments en route in response to customer requests.
Forecasted manpower requirements based on daily workload and company targets.
Led warehouse improvement initiatives to advance operational efficiencies.
Tracked time spent on assignments each day for productivity reporting.
Conducted inventories of materials on the work floor.
Estimated weights, heights and centers of balance to make precise placements.
Enforced the on-time shipment of products to create exceptional customer experiences.
Assigned and recorded job numbers for up to 25 jobs per shift.
Kept track of incoming shipments and assigned shipments to specific doors to be stripped out of.
10/2008 to Current
Shipping/Dock SupervisorFedEx Smartpost – Earth City, MO
Make recommendations to management concerning such issues as staffing decisions and procedural changes.
Train and instruct employees in job duties and company policies or arrange for training to be provided.
Implement corporate and departmental policies,procedures,and service standards in conjunction with management.
Coordinate or perform activities associated with shipping,receiving,distribution,and transportation.
Able to use good problem-solving and critical thinking skills to contain and prevent negative situations from occurring.
Strong knowledge of shipping process,hub operations,and logistics.
Keep accurate information on all inbound and outbound trailers.
Resolve problems concerning transportation,logistics systems,import and exports,customer issues.
Maintain and develop positive business relationships with a customer's key personnel involved in or directly relevant to a logistics activity.
Issue shipping instructions and provided routing information to ensure that delivery times and locations are coordinated.
Provide employees with guidance in handling difficult or complex problems and in resolving escalated complaints or disputes.
Collect data on service failure reports to help obtain service.
Complete unshipped container reports research and resolve any issues that occur.
Examine contents and compare with records,such as manifests,invoices,or orders,to verify accuracy of incoming or outgoing shipments.
Prepare documents,such as work orders,bill of lading,and shipping orders to route materials.
Keep track of trailers and dollies that need repaired and take responsibility of contacting Fleetnet to assure that all trailers and dollies are repaired.
Arrive and dispatch drivers in TMS and arrive/complete customer appointments in SPP2
Involved in safety committee
Forklift and walkie rider certified.
02/2006 to 10/2008
Drywall laborer SupervisorLott Brothers – Pevely, MO
Direct and supervise workers.
Analyze worker and production problems and recommend solutions,such as improving production methods or implementing motivational plans.
Coordinate work with drywall finishers who cover the seams between drywall panels.
Assign work to employees,based on material and worker requirements of specific jobs.
Schedule the project in logical steps and budget time required to meet deadlines.
Confer with Supervisory personnel,owners,contractors,and design professionals to discuss and resolve matters such as work procedures,complaints and clients representing the owner or developer.
Hung drywall in various residential dwellings.
08/2002 to 04/2006
Journeyman LaborerThe Jones Co. – Wentzville, MO
Building foundations for residential dwellings
Set forms that hold concrete to desired pitch and depth, and align them.
Check the forms that hold the concrete to see that they are properly constructed
Lookover blueprints to align footing forforms to set on.
Signal truck driver to position truck to facilitate pouring concrete,and move chute to direct concrete on forms.
Mold expansion joints and edeges,using tools,jointers,and straightedge.
install anchor bolts,steel plates,door sills and other fixtures in freshly poured concrete.