As a performance driven sales and marketing professional, I have a wealth of experience int the transportation industry. Since 1982, I have gained knowledge and expertise as a driver, rate clerk, billing administrator, accounts payable and receivable clerk, dispatcher, operations manager and terminal manager. I am able to accurately assess client needs and identify best fit solutions. I am highly focused on customer satisfaction and valued for exceptional relationship building skills.
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Increased RPM and load factor percentages
Increased profitability
Increased customer base and satisfaction for repeat business
Coordinate 144+ dock door facility to expedite loading and unloading for the outbound shift, run AS400 computer program to assign doors for over 40 drivers within a 3 hour period and distribute work assignments to over 30 dock hands. Work with OSD and increasing productivity and bills per hour worked for increased profitability.
Successfully started , ran , and operated trucking company delivering on time truckload business to all 48 states utilizing refrigerated and dry vans. Established key relationships with shippers and brokers. Conducted price analysis and breakdown for current and future accounts in order to gain market share over competitors.
Successfully set up and managed all operations to include dispatch, warehousing, and sales. Evaluated companies needs and recommend the appropriate products and services based on the companies requirements. Created and presented successful sales presentations to high level corporate executives.
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