Divisional Director of Quality and Technical Support Resume Example
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DIVISIONAL DIRECTOR OF QUALITY AND TECHNICAL SUPPORT
Executive Profile
Strategic Business Planning & Leadership * Quality Policies & Procedures Development * Budgeting
Review & Revision of Quality Policies, Procedures & Processes * OSHA & Regulatory Compliance
Operations Management * Expense Control * Title 14 Code Part 145 * ISO 9001:XXXX * AS9110 * Lean Six Sigma * Startups & Turnarounds * Process Improvement * Team Leadership & Motivation
Professional Experience
Divisional Director of Quality and Technical Support
January 2012 to CurrentCitigroup Inc.
January 2012 to CurrentCitigroup Inc.
- High Standard Aviation.
- 20M 14 CFR Part 145 Hydraulic, Fuel, Pneumatic, Power-Generation, and Heat Transfer accessory components Aero Components International Corporation - $11M 14 CFR Part 145 Hydraulic, Fuel, Pneumatic, Power-Generation, and Heat Transfer accessory components Avtech Avionics & Instruments LLC - $3.5M 14 CFR Part 145 Instrument, Radio, and Avionics component repair station Divisional responsibility for the quality management systems (QMS) for the three (3) repair facilities mentioned above.
- Directly responsible for the QMS of High Standard Aviation.
- To include, but not limited to, supplier approval, contract review, metrology, technical data and document control, all inspection activities, training, and outsourcing.
- Responsible for authoring instructions and technical writings for all quality assurance procedures/manuals.
- Oversee vendor approval and surveillance program, and conduct internal and external audits.
- Serve as Project Manager of the Continuous Analysis System which included the Customer Escapes Program, Corrective Action Program, Shelf-life Program and Calibration Program.
- Function as FAA Liaison, Internal Auditor, Coordinating Agency for Supplier Evaluation (C.A.S.E.) Auditor, and ERP System Analysis pertaining to accounting.
- Served on the C.A.S.E.
- Board of Directors as Vice President and Section Chairman for the C.A.S.E.
- Aeronautical Repair Station Section.
- Direct staff of 6, including Technical Publications Successfully passed an ABX Air audit resulting in being added to the C.A.S.E.
- Register.
- Performed a complete rewrite and obtained FAA approval/acceptance of all company manuals required by 14 CFR 145 and E.A.S.A.
- Instrumental in successfully passing a FedEx audit.
- Successful handling of Voluntary Disclosure and Recall process.
- Alan F.
- Goolsby Page Two Obtained 14 CFR Part 145 certification in 45 days, less than normal 90 to 120 days, as well as European Aviation Safety Agency (EASA) certification in 45 days instead of 6 to 12 month timeframe.
VP
January 2004 to January 2012Aero Components International Corporation
January 2004 to January 2012Aero Components International Corporation
- 11M 14 CFR Part 145 Hydraulic, Fuel, Pneumatic, Power-Generation, and Heat Transfer accessory components Avtech Avionics & Instruments LLC - $3.5M 14 CFR Part 145 Instrument, Radio, and Avionics component repair station Served on the C.A.S.E.
- Board of Directors as Vice President and Section Chairman for the C.A.S.E.
- Aeronautical Repair Station Section.
- Direct staff of 6, including Technical Publications, Material Control, and Shipping/Receiving Inspection.
- Streamlined procedures and processes to reduce costs 15% in spite of increased labor hours, and reduced expenses 10% by also streamlining the training program.
- Created and launched reliability tracking system that cut escapes and improved reliability by 30%.
- Instrumental in expanding capabilities from 10 items to more than 150 within 1 year.
- Obtained 14 CFR Part 145 certification in 45 days, less than normal 90 to 120 days, as well as European Aviation Safety Agency (EASA) certification in 45 days instead of 6 to 12 month timeframe.
- Enabled company to seek new business from major worldwide air carriers by gaining a listing in the vendor register of the Coordinating Agency for Supplier Evaluation sooner than the 12 to 18 month window.
- Gained Indonesian Regulatory Authority certification on their initial facility visit.
- Heavily involved in expanding capabilities to more than 2.5K line items.
- Launched a metrology tracking and control system that improved accountability and calibration by 50%.
- Obtained certifications with 14 CFR Part 145 and the EASA, as well as listing in the vendor register of C.A.S.E.
Director of Quality & Technical Support
January 1996 to January 2004HEICO Component Repair Group － Ossining , STATE
January 1996 to January 2004HEICO Component Repair Group － Ossining , STATE
- A $24M operation and industry leader in aircraft component and structure repair; staff of 220 with a Quality Department of 16.
- Charged with all Quality Assurance and Control functions for the repair station, with same accountabilities as above position.
- Instrumental in startup and growth of company from inception with the purchase of Northwings Accessories, Associated Composites, and 5 other companies by performing all due diligence regarding quality system audits prior to purchase.
- Developed and launched all quality procedures leading to ISO 9001:2000 certification.
- Prior experience includes Director of Quality & Technical Support with Nortek Repair Center in Miami, and Quality Assurance Inspector, Shop Mechanic, and Line Mechanic with the U.S.
- Air Force, working on F4-E/F and F16-C/D aircraft.
Education
Bachelor of Arts : Business AdministrationTrinity International UniversityBusiness Administration
Interests
United States Air force 1981 - 1995 (E5/Ssgt)
Aircraft Electrical-Environmental Technician
Quality Assurance Inspector
Maintenance Training NCO
Skills
accounting, Air Force, Agency, C, Calibration, due diligence, ERP, Indonesian, ISO 9001, Director, Mechanic, window, 2000, processes, Publications, Quality, quality assurance, quality management, Radio, Receiving, Safety, Shipping, System Analysis, Technical Support
Additional Information
- MILITARY BACKGROUND United States Air force 1981 - 1995 (E5/Ssgt) Aircraft Electrical-Environmental Technician Quality Assurance Inspector Maintenance Training NCO
Professional Affiliations
ARSA · PAMA
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Resume Overview
School Attended
- Trinity International University
Job Titles Held:
- Divisional Director of Quality and Technical Support
- VP
- Director of Quality & Technical Support
Degrees
- Bachelor of Arts : Business Administration
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