Organized and efficient Emergency Management professional supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.
- Emergency Management Operations
- Strategic Planning & Personnel Management
- Damage, danger, and loss prevention
- Fleet & Technical Services Management
North Carolina EMT-Paramedic (NCEMT-P)
Incident Command System: 100, 200, 300, 400, 700, 800, TEEX
Field Training Officer (FTO)
Crisis Intervention Training (CIT)
Advanced (ACLS), Pediatric (PALS) and Neonatal (NALS) Cardiac and Basic Trauma (BTLS) Life Support
HAZMAT Awareness
Emergency Vehicle Operation and Control (EVOC)
Cardiopulmonary Resuscitation (CPR)
Granville Summit, PA, 01/2007 - 01/2021
- Supervise, direct and participate in the administration of prompt, compassionate and clinically excellent emergency medical care to citizens and visitors of Wake County.
- Responsible for oversight, leadership and management of daily operations ensuring continuous operations in high performance EMS System running 107k calls for service.
- Respond to high acuity situations applying the principles of the Incident Command System as incident Commander and manage complex scenes throughout Wake County as one of eight District Supervisors.
- Create, interpret and ensure adherence to all Standard Operating Guidelines and Personnel Policies for Cary Area EMS, as well as regulations and protocols issued by the Medical Director.
- Perform supervisory and administrative duties including: problem solving, task prioritization, developing work projects, resource management and logistics, operational and clinical guidance, personnel issues, coaching, scheduling, approval of leave requests, review of payroll submissions and patient care reports.
- Development, interpretation and execution of Incident Action Plans for special events.
- Conduct performance evaluations for full-time employees and volunteers and provide feedback.
- Implement investigations for unusual events, incidents, complaints and concerns and provide coaching, counseling and corrective actions as appropriate.
- Administer and supervise infection control, respiratory and fit testing programs.
City, STATE, 01/2003 - 01/2021
- Recruitment, onboarding, training, assessment and support of volunteer staff responsible for saving hundreds of thousands of taxpayer dollars in staffing 911 ambulances and special events.
- Manage fleet, design emergency response vehicles, adhere to purchase and maintenance budget and ensure that routine maintenance of eleven emergency vehicles is completed in a timely manner
- Oversee information technology operations including central server, workstations and wireless internet equipmen across four EMS stations
City, STATE, 01/1996 - 01/2003
- Provided timely patient service, life support and ambulatory care to ill and injured patients, employing basic and advanced life abilities and techniques for various medical emergencies.
- Promoted to rank of Captain, FTO and elected to serve as volunteer representative position on Board of Directors.
- Earned Advanced EMT and EMT-Paramedic certifications.
- Interviewed, selected, trained and supported volunteer members.
- Received Cary Area EMS “Squad Person of the Year,” American Legion “EMT of the Year,” and Knights of Columbus “Outstanding Community Member” awards.
Awards: Squad Person of the Year
American Legion “EMT of the Year”
Knights of Columbus “Outstanding Community Member”
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School Attended
- JAMES MADISON UNIVERSITY
Job Titles Held:
- Division Chief
- Services Coordinator (Fleet, IT and Volunteer)
- Advanced EMT and Paramedic
Degrees
- B.S
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