distribution technology lead resume example with 13+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Productive Business and Technology lead with 15+ years of experience successful at delivering innovative solutions by leveraging internal and external resources, streamlining operations and business processes through effective communication, and managing project teams and complex systems that drives impactful business results.
Education
Christian Brothers UniversityMemphis, TNExpected in 05/2018 ā āMaster of Science:Engineering Management - GPA:
Emory UniversityAtlanta, GAExpected in 05/2002 ā āBachelor of Arts:Computer Science - GPA:
Skills
Complex Problem Solving
Strong Communicator
Detail Oriented
Leadership
Teamwork
Quick to Adapt
Work History
Facebook - Distribution Technology Lead Mountain View, CA, 05/2019 - Current
Lead system-related projects and initiatives within the Customer & Logistics Services Distribution network including FPX projects while supporting cross-sector system deployments
Support business case development concept/feasibility assessment, project planning, system and process design, key milestone tracking, user acceptance testing, end user training, and updates to management team on project status
KEY ACCOMPLISHMENTS:
Spearheaded Warehouse Management improvement project that included: Leading project team through development validations, GxP/SDLC (Software Development Life Cycle) processes and requirements, testing (Business Simulation Testing, Systems Testing, and User Acceptance Testing) to production promotion all while remaining within budget requirements
Led and assisted project team with implementing:
Packing List Enhancements that produced 40% decrease in time for packing list to print resulting in 3 headcount reduction with estimated labor savings of $200K. Additionally, it contributed to 66% decrease in time for Full Case Parcel area reducing headcount by 1 person with estimated cost savings of $64K
System (STEPLogic) upgrades and changes that allowed for utilization of more advanced technology through user friendly apps
Audit Log tables to help improve reporting accuracy and operational efficiency
Scan To Trailer process to improve tracking and tracing of pallets for outbound LTL/TL shipments
Directly and indirectly managed scrum team through agile sprints
Managed product roadmaps, wireframe approvals, release deliverables, and product support
Documented user stories, specifications, and product features
KEY ACCOMPLISHMENTS:
Increased company's freight matching solutions by facilitating API Integrations with external freight marketplace providers.
Setup SMS (Short Message Service) Short Code and collaborated with vendor to establish text alerts that allowed carriers in network to receive text notifications from internal load board.
Teamed with data scientist to help define machine learning algorithms.
Managed, provided leadership, and direction for system support for Transportation Management System (TMS) and Carrier Management System (CMS)
KEY ACCOMPLISHMENTS:
Created company's first-ever systems process for international operations team within three months for $2 billion customer, defining and testing EDI transactions working with EDI and B2B teams
Decreased manual accounting adjustments by 80% for international invoices by facilitating new process between accounting legacy ERP system and international transportation management system
Reduced time required for operations to track international shipments by collaborating with ocean carriers to integrate EDI status messages in TMS
MODE Transportation (Formerly Exel Transportation) - Senior Business Analyst City, STATE, 04/2008 - 12/2015
KEY ACCOMPLISHMENTS:
Improved company's business operations by working with external vendor to implement new carrier management application that provided automated compliance monitoring and update capability, reducing staff required for manual auditing
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