distribution supervisor resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
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Summary
Personable and deadline-driven logistics professional, working to deliver superior business results by conducting careful research, analyzing trends, and working towards future growth in key areas
Highlights
Exceptional leadership skills Superior communication skills
9+ years in the Logistics Industry
Worked in Global Business Setting as well as Small Family Owned Business Settings
Resolution-oriented
Exceptional problem solver
Dependable and reliable
Sound judgment
Big Picture Mindset
Determined
Strong Logistics skills
conditioning and quality procedure expertise
Customer Satisfaction
Collaborative
Multi-Faceted background /approach to supply chain decision making
Superior organization skills
Multi-Tasker
Staff Training/Development
Energetic
Dedication to product quality
Understands product levels, forecasting, and buying
Ability to foresee potential opportunities
Extensive Training/Experience in Supervision
Knowledgeable of quality control standards and federal regulations
Accomplishments
Elected to be a member of the West Michigan Leadership Council by Regional Market Director while at Coca-Cola Refreshments (CCR) (January 2013-May 2015)
Elected as Grand Rapids "Sales Engagement Champion" for 2014 and 2015 Recipient of the 2009 Merchandiser of the Year award
Achieved >100% Functional Labor Leverage while in Merchandising Supervisor role at Coca-Cola Refreshments (2012-2013). Only distribution center in Michigan to achieve this goal two years in a row)
Sales/Merchandising team achieved first overall rank for the Michigan Market Unit in Breakage, Damage, and Loss (2013)
2008 Winner of Annual Merchandiser incentive program with the highest points total in the sales district while with CCR
Completed order writing/editing training/Learned selling techniques and execution (SMO)
Experience
Distribution Supervisor, 04/2015 - Current Avantor – Paris, KY,
Responsible for training, leading, and development of 65 drivers in a 300 mile radius (Grand Rapids and Satellite locations)
Creating a TEAM environment amongst transportation ranks.
Manage Labor and Hours of Service in accordance with Department of Transportation and FMCSA regulations Budget and control costs within the Transportation Department
Holding drivers and other departments accountable for industry leading Customer Service.
Review on board footage to improve overall driver safety and driving habits.
Seek logistical opportunities to create a more effective and efficient operation Encourage Sales focused mindset amongst the Transportation Department Promote safe work environment.
Interview, Hire, and On-board new employees.
Conduct monthly department meetings to communicate business results, direction, new processes, etc
Responsible for riding on routes with delivery driver for driver coaching and feedback sessions, as well as customer visibility.
Analyzing and presenting Key Performance Indicators to drivers to deliver business results.
Execute payroll each week for all employees in department
Give feedback, coach, council, and discipline employees based on company policies and procedures Manage administrative and technical support for on board software in all trucks.(XataNet)
Document, research, and investigate all damages, accidents, incidents, and injuries.
General Dispatch
Work with Sales team to gain understanding of techniques, promotional items, customer needs, and profit margins.
Responsible for managing inventory of employee equipment, uniforms, and office needs.
Schedule regular services on fleet vehicles.Both tractors and trailers require mid-level and federal services in addition to repairs.
2nd line of defense in fielding and addressing customer complaints.
Work with Dispatchers to problem solve and search for solutions to day to day challenges.
Work with Human Resources on Short Term Disability cases, FMLA, Disciplinary, and various other actions
Spec equipment needs with third party engineers and sales.(Cummins, Great Dane, Kenworth, Peterbilt)
Position required proficiency in AFS, Lytx, XataNet, VE App, Gasboy,
Merchandising Supervisor, 02/2012 - 04/2015 The Tjx Companies, Inc. – Reading, MA,
Responsible for maintaining merchandising standards within the geographic area
Coordinate with Distribution for logistical optimization.
Hiring, onboarding, training, evaluation and development of team members (Pathways)
Supervise the daily sales and merchandising activities
Schedule team members to meet the demands of the business
Visit accounts to monitor adherence to merchandising standards
Manage within Functional labor and OPEX budget Work within contractual regulations of Local 406 Teamster Union
Ensure customer service is met within all accounts
Observe and ensure efficiency and effectiveness optimization
Work hand in hand with Sales and Capabilities team to seek opportunities for growth
Responsible for planning of multiple community outreach events associated with CCR
Member of Grand Rapids' safety committee Schedule work and paid time off for up to 70 Merchandisers
Share Best Practices with other supervisors in Michigan West weekly to deliver results
Coordination with Central Planning organization to ensure service levels are maintained
Analytical - able to transform qualitative and quantitative data into executable strategies
Proficient with Microsoft Excel, PowerPoint and Word.Kronos, AMP, Basis, SAP
Delivery Driver, 03/2011 - 02/2012 Riebes Auto Parts Llc – Colfax, CA,
Delivery of Coca-Cola products to Bulk and Mixed Mode (Rapid Delivery) accounts
Utilized Class A CDL Responsible for timely delivery of products, pick up of damaged products, and applying credits
Use of handheld for account sales summary and inventory
Responsible for rotation and building/maintaining of displays
Merchandiser, 02/2008 - 03/2011 Comoto – Peoria, AZ,
Responsible for building and maintaining product displays and maintaining appropriate product levels in all areas of accounts on sales floor and in back stock
Meet customer service expectations through daily communication Sell Coca-Cola products one day a week to several accounts, large and small Obtained knowledge of handheld ordering device.
Learned inventory and service needs and developed good relationships with each account.
Education
B.S: Education, Expected in - Grand Valley State University - Allendale, MI GPA: Dean's List Status - Education Dean's List
Diploma: , Expected in - Alma High School - Alma, MI GPA: Status -
Skills
Communication skills, Customer Satisfaction, Dependable, leadership skills, Logistical Coordination and Analysis, organization skills, problem solver, quality, strong people skills
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