Distribution Service Planner Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Currently a Electrical Distribution Planner at Southern California Edison with over 6 years experience managing and creating projects within the utility, electrical and construction environment. Recognized consistently for contributing to team success through hard work, attention to detail, and technical knowledge. Highly skilled in planning a variety of electrical distribution projects using AutoCAD, Bluebeam, and other technology. Excellent reputation for resolving problems and improving customer satisfaction.

10/2018 to Current
Distribution Service Planner Inproduction Laredo, TX,
  • Create Redline designs and prepare scaled work order maps using computer aided design software (CAD) such as AutoDesk Utility Design (AUD) and BlueBeam.
  • Apply engineering functions and calculations based on field information, site plans, and redlines (i.e. cable pulling, voltage drop, flicker, SPIDA, transformer loading, etc.)
  • Conduct electrical and structural analysis when preparing construction designs and issue detailed drawings for new developments.
  • Input pole loading information into SPIDA software based on current field conditions and future projections.
  • Coordinate meetings with engineers, consultants, developers, contractors, customers, and city personnel.
  • Consistent communication with customers and other SCE departments regarding project status updates.
  • Conducts site surveys and on-site meetings with customers to review project details, field verifications and design options.
  • Verify plans and documents (i.e. electrical plans, site plans, load schedules, singles lines, easements, etc.) to meet SCE standards.
  • Ensure assigned construction projects are meeting scope, schedule, cost, and quality standards.
  • Provide mentoring and support for new and less experienced team members.
  • Recognized BlueBeam subject matter expert, created and presented Blue Beam training to planners, designers and managers throughout SCE territory - resulting in increased efficiency, higher quality work, and better team collaboration.
  • Thorough knowledge of engineering principles,
    construction standards and industry practices,
  • Utilize various computer applications and sites such as: Bluebeam, AUD, SAP, Design Manager, CSS, LandVision, Google Earth, SPIDA, Joint Pole Website, Outlook, Microsoft Word, Excel, Access, Power Point, Adobe Acrobat, etc.
11/2015 to 03/2018
  • Managed crew, contractor, and vendor schedules for upcoming projects.
  • Prepared work orders detailing installation, location, and maintenance of electrical boxes and solar arrays.
  • Planned designs with AutoCAD drafters.
  • Met with customers to determine project timeframe, location, and aesthetics of solar installation.
  • Coordinated inspections with local city officials.
  • Ensured work was completed to meet or exceed industry standards, local safety, and city ordinances.
  • Investigated customer complaints and successfully resolved issues.
  • Handle customer communications: all emails/phone calls were usually returned immediately, but always within 24 hours.
  • Gathered bills of materials needed for solar construction projects.
  • Received initial and final payment from customers.
  • Oversaw inventory control, ordering, and negotiating vendor contracts/supply pricing.
  • Monitored over 200+ of Quantum's completed solar construction projects online using Enphase Energy technology.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
05/2014 to 11/2015
Senior Roof Lead - Certified Photovoltaic Installer QUANTUM SOLAR DESIGNS City, STATE,
  • Started as install technician, was promoted to Senior Roof Lead within 1 year, due to outstanding job performance, exceptional work ethic, motivation and leadership abilities.
  • Led installation team of 3-4 crew members in installing 2-3 photovoltaic solar systems per week.
  • Conducted site surveys, and met with prospective customers.
  • Examined blueprints, technical documentation and customer facilities to determine appropriate locations for installations.
  • Red-lined layouts for AutoCAD construction plans.
  • Executed construction plans and arranged orientation for maximum solar access and optimal durability.
  • Assisted electrician with conduit routes, wire pulls, roof/wall penetrations, and main service panel upgrades.
  • Wired junction boxes, AC disconnects, sub-panels, engage couples, etc.
  • Inventoried supplies and materials for installations and repairs, documented changes and requested new inventory to meet expected demand.
  • Improved customer satisfaction through consistent hard work and dedication to communication throughout project and support as needed upon completion.
  • Maintained energy and enthusiasm in fast-paced environment
Expected in 05/2013
Bachelor of Arts: LIBERAL ARTS
Thomas Aquinas College - Santa Paula, CA

Graduated 2013

Expected in 04/2019
Certificate :
Service Planner Development Program - Chino Hills, CA,
  • AutoCAD Expertise
  • SAP. SPIDA, Acrobat, BlueBeam
  • Collaborative design
  • Digital design
  • Electrical engineering
  • Initiated NEW Training and Development
  • Project Management
  • Technical Support
  • Excellent work ethic
  • Microsoft Excel, Power Point, Word,
  • Strong verbal and written communication
  • Data management
  • Analytical and problem solving skills
  • Team player and individually motivated

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Resume Strength

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Resume Overview

School Attended
  • Thomas Aquinas College
  • Service Planner Development Program
Job Titles Held:
  • Distribution Service Planner
  • Project Manager
  • Senior Roof Lead - Certified Photovoltaic Installer
  • Bachelor of Arts
  • Certificate

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