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Distribution Manager Resume Example

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DISTRIBUTION MANAGER
Objective
Self-motivated Operations Manager with extensive leadership experience in Direct to Customer Order Fulfillment and Retail Distribution. Seeking opportunity to capitalize on operational experience and education by furthering career in operations and leadership. Proven record of accomplishments including creation and execution of short and long term objectives, team development and accountability, and continuous improvement and cost savings initiatives.
Skills
  • Warehouse Management Systems: Manahattan WM, RDM, RDC, RMS, YMS, OMS, ABI, Cognos, IBM Slotting, GSMI, Dematic IT, ALM
  • Labor Systems: Kronos, PeopleSoft, Manhattan Labor Management
  • Microsoft Office including Outlook, Visio, Excel, Power Point, Access, and Word
Accomplishments
Cut inventory by more than half and improved on-time delivery to [Number]% by [Action taken]. Spearheaded an employee engagement program, resulting in a [Number]% decrease in annual employee turnover. Created critical KPIs to track and improve on-time delivery, customer issues and safety statistics. Streamlined the branch operations, resulting in a [Number]% reduction in operating budget.
Experience
Distribution ManagerMar 2014 to Current
Company Name － City, State
  • Responsible for managing Inbound and Inventory Control teams, processes, and initiatives in a 1.06M Sq Ft Distribution Center.
  • Positive attitude approach and effective communication to manage and lead a team that consists of 3 Supervisors, 4 Group Leads, and up to 120 Associates.
  • Hold daily Production Control Strategy meetings to ensure the team has a plan to achieve daily objectives.
  • Coordinate across 3 shifts to maintain standard operating procedures and to facilitate smooth transitions between shifts.
  • Champion Budget Goals for Supplies, Equipment, and Labor.
  • I collaborate with other shift managers to develop UPH and CPH goals by department and work with HR on staffing strategies to meet volume projections.
  • Hold Continuous Improvement Meetings bi-weekly to ensure all teams are meeting or exceeding aggressive departmental goals.
  • Developed Staffing Forecasting Calculator derived from our Operational Annual Budget for entire DTC team which created consistency in hiring approaches for each department and across shifts.
  • This tool also allows for quick evaluation of staffing level needs based on adjusting assumptions for variables including variance in volume projections, UPH/CPH production goals, and reduction or increases in labor hours by shift.
  • Developed DTC Daily Budget as a dashboard that is used by each DTC department to evaluate daily workload and to project shift hours to stay in line with the budget goals.
  • Assisted in the creation of SMART Goals with Leading and Lagging Measures impacting all functional areas within DTC.
  • Developed and maintained tracking and audit sheets to record and report overall results and hold the teams accountable.
  • Chaired meetings to review results and report detailed findings to SVP of Supply Chain.
  • Drive Cost Per Unit and Speed to Customer initiatives through excellent collaboration with several business groups including IT, Engineers, Retail Operations, Allocations, Procurement, Logistics, and Human Resources.
  • I have identified several areas that have either increased speed to customer or have resulted in significant cost saves.
  • Involved with development of SLA goals for all inbound receipts as well as the researching methods and reporting used to identify root cause issues.
  • Build partnerships with Internal Auditors and Supply Chain teams to ensure the operations is compliant with Inventory Audits.
  • Led the team to improving our Balance Report, ensuring inventory levels across our WMS and RMS are consistently in balance in accordance with regulations under the Foreign Trade Zone Act.
  • Identified systemic solution to Pick Location Inventory Levels and Accuracy which led to significant improvements YOY in Cycle Count Accuracy, Fill Rate, Picker Shortages, and Wave Shortages.
  • Developed Capacity Analysis tools, Cognos Reports, and used Manhattan WM and Slotting Optimization to manage inventory levels of up to 8.2 Million Units and up to 72k unique SKUs.
  • Evaluate SKU and iLPN Projections on a weekly basis and make decisions to reduce or increase Pick Location and/or Reserve Capacities to optimize efficiency.
  • Provided the strategy and training for our IC Teams to use Manhattan Slotting to manage SKU Inventory in Pick Locations.
  • Partner with Allocations team to ensure timely clean up of Inactive SKUs.
  • Project Manager of the DTC Long Range Plan to alter our Fulfillment Center's WMS, MHE, and Facility Layout Design.
  • Project consisted of a 3 Phase plan that involved two major Brand Moves between facilities, each consisting of moving at least 28k Pick Locations and 120k iLPNs between two facilities within a 72-hour period.
  • I developed the budget, operational game plan, and created the staffing and training plans for each Brand Move.
  • Provided assignment and direction to all leadership members and held them accountable to hitting targets throughout each Brand Move.
  • Involved in implementation of LEAPS and Kaizen principles to scrutinize processes and identify process improvement ideas to gain efficiencies.
  • Assisted in the implementation of 5S method into our redesigned DTC Distribution Center.
  • Leader in fostering a culture of quality and cleanliness within the operations.
  • As a former Power Equipment Operator, I use my current position to be a vocal advocate for Safety Awareness initiatives and partner regularly with HR to ensure our team is focused on maintaining a safe operating facility.
Supply Chain AnalystNov 2012 to Feb 2014
  • Operation's representative responsible for developing requirements for project to convert the DTC Operations from RDC and ProRep to Manhattan WMS and Labor Management, respectively.
  • Created detailed Process Flow Charts using Microsoft Visio for the Inbound, Inventory Control, Replenishment, and Reserve processes and functions.
  • Wrote the step by step test scripts for the Supply Chain Support team to validate that configuration of the WMS system was working as designed.
  • Developed the UAT plans and provided instruction and assistance to ensure the team completed all testing accurately and on time.
  • This required strong leadership and communication across multiple Supply Chain Teams including IT, Engineering, Customer Service, Cognos Support, and other business partners.
  • Key player in converting and streamlining all DTC Reports from Crystal to Cognos.
  • Tested all Inbound, Inventory Control, Production Control, and Outbound DTC Cognos Reports.
  • Worked with management team to develop dashboard reports to allow for quick visibility to a wide range of key metrics.
  • Wrote end user SOPs, Training Manuals, and led Training Classes for the Management team.
  • Instructed other members of management on teaching their classes to the Leads and Associates.
Distribution SupervisorMar 2008 to Oct 2012
  • Supervisor of operations in Retail Inbound, Reserve, and Inventory Control from March 2008 through September 2011.
  • Moved from Retail to DTC Outbound through Holiday Peak and subsequently to DTC Inventory Control until October 2012.
  • Develop daily plans and assignments for associates to obtain maximum production and output.
  • Communicate and transition vital information that is necessary for the efficient production and processing of merchandise to maintain service to the stores.
  • Perform decision-making and problem solving techniques to correct issues that arise during production.
  • Review individual associate performance in production, accuracy, attendance, and behavior on a regular basis to ensure consistent associate efficiency.
  • Understanding of the operations and systems of DTC including inventory control, inbound, and outbound functions.
  • Strong ability to adapt to a wide variety of team objectives and dynamics to consistently execute at a high level.
Education and Training
Bachelors of Science, Business Administration Operations ManagementAugust 2007Max M. Fisher College of Business at The Ohio State University － City, StateBusiness Administration Operations Management 3.2
Skills
approach, Balance, Budget, bi, Calculator, Charts, Cognos, Continuous Improvement, Crystal, Customer Service, decision-making, direction, Equipment Operator, Forecasting, functional, hiring, Human Resources, HR, instruction, Inventory Levels, Inventory, manage inventory levels, Inventory Control, Inventory Control, Kronos, Layout Design, leadership, Logistics, Lotus, managing, Meetings, Access, Excel, Power Point, Microsoft Visio, Word, Optimization, Peak, PeopleSoft, Pick, problem solving, processes, process improvement, Procurement, quality, quick, RDM, reporting, researching, Retail, RMS, Safety, scripts, SLA, Staffing, Strategy, Supervisor, Supply Chain, teaching, Training Manuals, unique
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Resume Overview

School Attended

  • Max M. Fisher College of Business at The Ohio State University

Job Titles Held:

  • Distribution Manager
  • Supply Chain Analyst
  • Distribution Supervisor

Degrees

  • Bachelors of Science , Business Administration Operations Management August 2007

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