Jessica Claire
  • , San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Effective hands-on leader with full knowledge of retail and wholesale distribution centers, inventory systems, warehousing, supply chain, and transportation operations. Expert in driving profit through process metrics analysis and interpretation, policy restructuring/implementation, and productivity initiatives. Superior communicator with the ability to forge strong relationships with suppliers, external vendors, union reps, and employees.
  • Inventory Control/Cycle Counting
  • Team Building/Cross Functional
  • Policy Formation/Restructuring
  • Process Improvement
  • Pick/Pack/Distribution/Storage
  • Epicor/AS400/NetSuite/WMS/ERP
  • Metrics Analysis
  • Recruitment/Retention/Team Building
  • Employee management, Safety
  • Transportation/Routing/DOT/Logistics
  • AS400, Retail
  • Attorney, Routing
  • Auto repair, Safety
  • Budget, Shipping
  • Com, SOP
  • Customer satisfaction, Strategy
  • Cycle Counting, Transportation
  • Delivery, Warehousing
  • Drivers
  • ERP
  • Functional
  • Hiring
  • HR
  • Insurance
  • Inventory levels
  • Inventory
  • Inventory Control
  • Team Building
  • Logistics
  • Employee management
  • Negotiations
  • Payroll
  • Personnel
  • Pick
  • Policies
  • Processes
  • Process Improvement
  • Receiving
  • Recruitment
  • Reporting
Work History
Distribution Center Manager, 04/2018 - 11/2019
Monro Muffler Brake & Service Bridgeville, PA,
  • Supervised team of 18 employees and oversaw all activities for 50,000 square foot warehouse encompassing 11k skus.
  • Implemented safety guidelines for warehouse and trained employees on applicable policies.
  • Managed both inbound and outbound deliveries to verify orders were picked and shipped on time or swiftly and correctly placed into inventory.
  • Handled day-to-day shipping and receiving overseeing more than 200 packages per day and FTL/LTL.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Led warehouse improvement initiatives to advance operational efficiencies and increase revenue.
Operations Manager, 01/2017 - 04/2018
Colorado Boxed Beef Company Nashville, TN,
  • Oversee and manage 50 Union employees and 7 supervisors, two-shift, 45k sq.
  • Ft.
  • Facility distributing 3k skus on 15 trucks daily, consisting of baking supplies, frozen fruits and ready-to-bake goods to retail customers.
  • Improved and streamlined receiving and unloading processes of 15-20 rail cars of flour weekly and back-hauls/standard deliveries.
  • Restructured facility through proper allocation, numeration/separation of product and bins, maximizing speed and minimizing picking errors.
  • Reduced overtime by 30% through SOP creation, proper training and hiring, while increasing staff by 25%.
  • Responsible for preparation of facility for BRC certification in 2018, Facility passed run through with no major non-compliances.
  • Introduced first safety program, instituting OSHA certification training and accident prevention.
  • Optimized proper inventory control procedures via cycle counting and turn report analysis.
  • Handled all negotiations for leasing of vehicles and material handling equipment, DOT and accident reporting.
  • HR duties including Workers Compensation reporting, hiring, employee incentive programs etc.
Director of Operations, 01/2012 - 01/2017
Luther Burbank Savings Santa Rosa, CA,
  • Directed distribution, warehousing, shipping, payroll, and P&L, reporting directly to President.
  • Restructure facility through proper allocation and numeration of product and bins, maximizing productivity.
  • Oversee all union, DOT, and OSHA matters, ensuring adherence to proper protocol and policies.
  • Develop and implement various transportation initiatives resulting in decreased costs for tickets, material freight handling leases, truck leases, as well as increased efficiency in routing, cycle counts, and order picking.
  • Perform metrics analysis, developing procedures to ensure 99% accuracy in receiving.
  • Achieve 30% increase in production, and 25% decrease in overtime through effective employee management.
Director of Operations, 01/2006 - 01/2012
Luther Burbank Savings Gardena, CA,
  • Managed distribution operations with annual budget of $10 million, 85,000 sq.
  • Ft facility, 5 managers, 25 delivery trucks, and 60 union associates, reporting directly to VP of Operations.
  • Served as liaison to union, labor attorney, consultants, security contractor, worker's compensation personnel, vehicle insurance reps, leasing companies, landlord, and auto repair shops.
  • Oversaw physical plant maintenance and ensured compliance to OSHA and other safety requirements.
  • Established cross functional teams across departmental lines, utilizing productivity reports, performance reports and executive summaries to increase customer satisfaction and productivity.
  • Met daily with managers and supervisors, analyzing workload forecast, prioritizing daily goals, and establishing process plans to achieve objectives.
  • Improved daily fulfillment to 99% through metric analyzation.
  • Saved $50,000 annually in vehicle insurance through effective negotiations and policy changes.
  • Spearheaded plan to change material handling companies, saving more than $5,000 annually per unit.
  • Developed and implemented multiple initiatives resulting in reduced parking tickets by over 10%, increased driver production by over 8%, decreased overtime by 50% despite annual company growth of 11%.
  • Negotiated $.04 per gallon reduction in fuel prices, securing savings of $30,000 annually.
  • Reorganized truck leasing companies and implemented targeted strategy to increase overall savings.
  • Oversaw all DOT and HR paperwork, as well as consistently passed all worker's comp walk-throughs and vehicular inspections.
  • Periodically coordinated with drivers, accompanying them on routes to ensure adherence to all company, safety, and DOT policies, as well as conduct time and motion studies for routing purposes.
Bachelor's Degree: Marketing, Expected in
New York Institute of Technology - ,
com/in/roy-a-Claire-ramtamadmtjm113: , Expected in
- ,

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  • New York Institute of Technology

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  • Bachelor's Degree
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