Distribution resume example with 8+ years of experience

(555) 432-1000,
, San Francisco, CA
Professional Summary

Motivated HR Assistant successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving, analytical and interpersonal skills.

  • Customer service
  • Quality management
  • Operational excellence
  • Staff management
  • Order picking and processing
  • Project management
  • Proficient in MS Office
  • Team development
  • Trip planning
  • OSHA requirements knowledge
  • Safety-conscious
  • Excellent time management
Ivy Tech Community College of Indiana Fort Wayne, IN Expected in 05/2014 Associates : Business Administration - GPA :
Indiana Institute of Technology Fort Wayne, IN Expected in 12/2015 Bachelor of Applied Science : Business Management/ HR - GPA :
Indiana Institute of Technology Fort Wayne, IN Expected in 05/2020 Bachelor of Applied Science : Healthcare Management - GPA :
Work History
Us Government Other Agencies And Independent Organizations - Distribution
Spokane, WA, 11/2019 - Current
  • Monitored and managed stock levels, delivery times and transportation costs to adhere to clients' specifications
  • Identified and solved complex strategy obstacles to promote growth and guide business direction
  • Divided and categorized cargo received and redirected shipments in response to customer requests
Catholic Community Services - Animal Keeper
Salt Lake City, UT, 08/2014 - Current
  • Monitored animals for signs of disease, illness or injury and communicated concerns to owners
  • Collected animal waste produced on walks and discarded in trash or approved receptacles
  • Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases
  • Assisted lead keepers in performing basic exams and tests for all species of patients
  • Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods
  • Followed all pet care instructions, including dietary needs and medication regimens
  • Observed animal details such as size, condition, behavior and eating habits and documented data with animals chart
  • Mixed and administered special food formulas to individual animals based on unique dietary needs
  • Kept cages, kennels, play yards and grooming areas neat and clean
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition
  • Maintained clean and organized boarding areas to promote animal wellbeing
Circle K Stores, Inc. - Human Resources Assistant
Debary, FL, 12/2015 - 05/2016
  • Delivered friendly assistance with new hires throughout interviewing and hiring process
  • Collaborated with management to build and implement effective, modern employment policies
  • Reviewed job applications to identify, vet and recommend optimal candidates
  • Assisted with meetings and presentations within company
  • Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
  • Maintained and scheduled complex calendars
  • Assisted with on-boarding process of new hires in
  • Answered and directed numerous outbound and inbound phone calls per day
  • Maintained current understanding of state and federal policies such as EEO and ADA
  • Administered compensation, benefits and performance management systems and safety and recreation programs
  • Communicated with potential hires to provide clarity on expected tasks, compensation and policies
  • Provided backup payroll, if needed
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite
  • Recruited and screened qualified potential employees
  • Generated and updated complete and accurate employee files for the HR staff and Nursing department with over 200 employees
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Completed human resource operational requirements by scheduling and assigning employees
  • Oversaw all HR needs for 45 employee operation across 2 locations
  • Improved office efficiency by effectively managing internal communications and correspondence
  • Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
  • Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols
  • Maintained work structure by updating job requirements and job descriptions for all positions
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
Three Rivers Federal Credit Union - Lead CSR
City, STATE, 08/2012 - 12/2014
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
  • Trained, oversaw and mentored new team members to strengthen performance and job expertise
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member
  • Strategically scheduled team members to maintain optimal staffing levels for expected customer loads
  • Conferred with customers about concerns with products or services to resolve problems and drive sales
  • Engaged clients in person and over phone to answer questions and address complaints
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction
  • Maintained accurate and current customer account data with manual forms processing and digital information updates
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas
  • Maintained up-to-date knowledge of product and service changes
  • Investigated and resolved accounting, service and delivery concerns
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates
  • Provided primary customer support to internal and external customers in fast-paced environment
  • Communicated accurate information about promotions, customer programs and products, providing exceptional customer service and driving retention
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information
  • Cross-trained and provided back up for customer service managers
  • Trained staff on operating procedures and company services
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply
  • Educated customers about billing, payment processing and support policies and procedures
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Ivy Tech Community College of Indiana
  • Indiana Institute of Technology
  • Indiana Institute of Technology

Job Titles Held:

  • Distribution
  • Animal Keeper
  • Human Resources Assistant
  • Lead CSR


  • Associates
  • Bachelor of Applied Science
  • Bachelor of Applied Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: