Organized and efficient Distance Learning Specialist highly skilled in office administration, data research and collection, data organization and maintenance, data auditing and reporting, database management, coordination and collaboration of team projects, training and public speaking, departmental representative and liaison, as well as excellent written and verbal communication skills all while paying close attention to details and accuracy while meeting goals and deadlines.
Advanced Excel spreadsheet functions
PowerPoint design and presentation
Data coordination, research, collection and management
Report development, extraction and analysis
Articulate and well spoken
Effective public speaking communication
Effective team collaborator
Professional representative and liaison
Flexible schedule management
Organized and detail oriented
Distance Learning Specialist, 01/2014
to Current Western Kentucky University – Bowling Green,
Instrumental in ensuring compliance in the state authorization process as it relates to the delivery of distance learning.
Research and interpret state regulations as it applies to distance learning options offered to out-of-state students.
Prepare and submits state authorization applications and reports with regulatory agencies for university degree and certification offerings.
Utilize university data systems (Banner, Infoview, Crystal Reports) to create reports for internal and external stakeholders.
Utilize university data systems to analyze reports to ensure accuracy and eliminate redundancy.
Developed advanced spreadsheets to aid in tracking and reporting compliance information.
Collaborated in the development of the state authorization database and website design.
Maintain the state authorization database.
Interpret federal and state standards for distance course delivery relating to state authorization processes.
Coordinate and facilitate team building and partnerships.
Design and present in formation and training materials to internal and external stakeholders.
Act as departmental representative and liaison in across campus meetings.
Act as a university representative and speaker at conferences and workshops relating to continuing education, distance education and state authorization related to distance learning.
Serve as a resource to staff and faculty regarding state authorization guidelines and processes.
Consult with agency representatives as necessary to address legal issues relating to state authorization.
Strive to stay informed of pending industry changes, trends, and best practices to assess the potential impact of these changes on internal processes relating to distance learning.
Administrative Specialist II, Assistant to Director of Nursing, 11/2010
to 01/2014 Glasgow State Nursing Facility – Glasgow,
Prepared training, re-training and orientation material through collaboration and analysis of training needs to meet individual departmental goals.
Conducted staff orientation training for all departments.
Conducted training and re-training session for all staff.
Prepared new employee health records and maintained existing employee health records.
Built positive relationships through collaboration with community partners to improve training opportunities for facility staff.
Negotiated contractual agreements with vendors and businesses related to training opportunites for nursing staff.
Reviewed and evaluated newly emerging training topics to meet industry standards for continuing education for nursing staff.
Coordinated training opportunities to meet departmental needs and schedules for non-nursing staff.
Prepared, presented and implemented a strategic plan to develop a training database to enable staff to participate in training opportunities on-line.
Assessed guidelines to coordinate training module completion with reporting requirements.
Established, organized, and participated in performance improvement teams and work groups.
Prepared revisions and updates to policies and procedures.
Researched various topics and prepared complex reports for the Director of Nursing to present to the Office of the Inspector General.
Provided administrative support to the Director of Nursing by utilizing organization, prioritization and written/verbal communication skills.
Acted as lead panel member on all nursing department interviews and selections.
Prepared personnel documents related to the selection, interviewing, and hiring process.
Participated in the planning and implementation of recruiting efforts.
Collected, tabulated and entered data to maintain multiple nursing department databases.
Prepared and edited complex reports with focus on completeness and accuracy including departmental budgeting.
Provided facility support as a State Certified Investigator I.
Collected and tracked physical and testimonial evidence.
Prepared final investigation report summaries.
Ensured employee infection control compliance related to employee records and database management.
Interpreted state guidelines related to records retention for the Nursing Department.
Managed multiple complex projects and duties in a fast paced environment while prioritizing ever changing tasks with attention to detail and accuracy.
Utilized Microsoft Office applications with proficiency along with facility specific software applications.
Receptionist/Scheduler/Office Manager, 09/2009
to 09/2010 Elkins Chiropractic – Bowling Green,
Functioned a cross trained office professional in reception, billing and physical therapy.
Prepared patient intake forms, verified insurance coverage, +++ and histories.
Maintained physician and appointment schedules.
Directed communication through a multi-line telephone system.
Processed payments, posted charges, and reconciled financial reports.
Coordinated data collection and financial report development.
Prepared patient education materials.
Performed patient education.
Prepared written correspondence.
Maintained follow-up records.
Controlled inventory and ordered supplies within budget.
Participated in the development of office policies and procedures.
Performed Medical Assistant duties.
Assisted in Physical Therapy.
Acted as time keeper and reporter.
Tracked and prepared reporting documentation for vacation and sick leave balances.
Acted as benefits coordinator for life, health, and dental insurances.
Prepared personnel documentation including W-2, W-4, and I-9 forms.
Ensured compliance with Workers Compensation guidelines.
Ensured compliance with HIPPA guidelines regarding confidential patient and staff information.
Maintained client and employee databases.
Participated in selection and interview processes for new hires.
Supervised 3-4 staff to ensure compliance with office policy and procedures.
Encouraged professional development opportunities to aid individual goal achievement.
Assigned and directed workloads to ensure progress toward and achievement of team goals.
Kentucky Migrant Education Even Start Family Educator, 04/2006
to 06/2008 Ohio Valley Education Cooperative – Shelbyville,
Facilitated program recruiting efforts.
Recruited at risk families qualified to receive program services.
Coordinated home and school visits with program participants.
Planned and delivered instruction relating to parenting skills adult education, and early childhood education.
Provided support and instruction to adult learners related to obtaining a GED, post secondary education, or employability skills through collaboration and partnership with the local adult education programs.
Conducted early childhood assessments in accordance with the National Association for the Education of Young Children and Migrant Education Even Start program guidelines.
Coordinated and provided transportation for children and families to needed services.
Acted as liaison between parents and the school contacts.
Coordinated and collected data for monthly reports.
Maintained documentation to support family participation.
Performed administrative duties to support the MEES Center.
Ensured compliance with confidentiality guidelines.
Elementary Instructional Assistant , 08/2005
to 04/2006 Barren County Board of Education – Glasgow,
Assisted special needs students in completing assignments timely.
Scribed for students as needed.
Provided and encouraged additional reading instruction.
Planned and delivered instructional content related to computer software applications to students in the gifted and talented program.
Planned and delivered instruction for English as a Second Language students.
Maintained accurate records and documentation of individual student progress.
Supervised children daily.
Substitute Instructor/Recoeds and Database Management, 01/2005 Bowling Green Community College – Bowling Green,
Carried out instructional activities per the course syllabus.
Provide instruction in both theory and practice through the use of textbooks and hands-on computer software programs.
Maintained accurate records and reports on student's progress.
Bachelor of Science: Interdisciplinary Studies ,
12 2008 Western Kentucky University - Bowling Green,
Kentucky Interdisciplinary Studies with a Business emphasis
Associate in Applied Science: General Occupational Technical Studies,
1 2004 Bowling Green Community College - Bowling Green,
Kentucky General Occupational Technical Studies Medical Administrative Assistant Diploma Billing and Coding Specialist Certificate
Medical Administrative Assistant, and Certificate for Medical
Billing and Coding Specialist:
Crisis Prevention Intervention Instructor I - Crisis Intervention Prevention Institute
Certified Investigator I - Kentucky State Government
Association for Continuing Higher Education (ACHE)
University Professional and Continuing Education Association (UPCEA), presenter 2014-2015 Conference
Conference Presentations and Publications
Understanding Mental Illness, 2012
State Authorization: The Good, the Bad, and the Down Right Scary,
I have strong organizational, time management and leadership skills. I am very team oriented and have a high motivation to work with others to reach common goals. A positive personality, compassion, and patience are but a few attributes I possess. I have the ability to multi-task while paying close attention to details. I have flexibility that enables me to adapt quickly to changes in scheduling and fast paced situations. I am able to assess and make decisions within assigned scope of duties.
Administrative Specialist II, Assistant to Director of Nursing
Kentucky Migrant Education Even Start Family Educator
Elementary Instructional Assistant
Substitute Instructor/Recoeds and Database Management
Bachelor of Science : Interdisciplinary Studies , 12 2008 Associate in Applied Science : General Occupational Technical Studies , 1 2004 Diploma : Medical Administrative Assistant, and Certificate for Medical
Billing and Coding Specialist :
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