, , 100 Montgomery St. 10th Floor (555) 432-1000 , resumesample@example.com Dedicated dispatcher with experience leading dispatching activities using team management and complex problem-solving skills. Resourceful at juggling multiple tasks when scheduling deliveries, optimizing routes and prioritizing jobs. Practiced in opening, delegating and closing tickets with speed and accuracy.
Improving operations
Service planning
Processing orders
Delivery procedures
Data entry
Organizational skills
02/2013 to 09/2021 Dispatcher & Project Control Specialist Kelly Transport | City , STATE ,
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Tracked changes in computer system to keep records current and accurate.
Kept detailed and updated records of calls in physical and electronic databases.
Managed daily delivery and work schedules to maximize coverage.
Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Answered customer requests with information about product availability, shipping information and status updates.
Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
Reported delays, accidents or other traffic and transportation situations.
Managed shipment billing, receipts, packing slips, drivers' load manifest sheets and logbooks.
Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.
Directed and monitored cargo loading and unloading, verifying good condition and proper storage destination.
Coordinated and tracked extensive paperwork and electronic data related to logistics and material movement in present, past and future.
Coordinated work schedules, project plans, payments and other core details with subcontractors.
Monitored project progress and presented status to leaders to solve productivity issues.
Proposed or approved modifications to project plans.
Researched and selected project vendors and consultants.
Allocated resources related to staff, materials and budgetary allowances.
Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
04/2010 to 01/2013 Assistant Project Manager & Dispatcher Superior Asphalt Paving/Yates Division | City , STATE ,
Provided all clients with high level of service and dedication in effort to extend relationships and promote future opportunities.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Updated project plans based on changing objectives, specifications and staff availability.
Monitored design processes from conceptual phase through construction.
Provided project milestone details to appropriate stakeholders.
Completed thorough risk assessments and deployed management and response strategies to prevent roadblocks.
Developed project plans covering goals, resources required and schedules.
Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
Submitted budget estimates, progress reports and cost tracking reports.
Coordinated work of project personnel, including assigning work and monitoring performance.
Proposed or approved modifications to project plans.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Tracked changes in computer system to keep records current and accurate.
Kept detailed and updated records of calls in physical and electronic databases.
Managed daily delivery and work schedules to maximize coverage.
Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
08/2000 to 03/2010 Accountant, Assistant Project Manager & Payroll GES Transportation | City , STATE ,
Analyzed financial statements and income statements to review company's financial performance.
Prepared monthly and year-end closing statements, financial documents and invoices.
Investigated and resolved discrepancies in monthly bank accounts.
Balanced reports and batch summaries to submit for approval.
Collaborated extensively with auditors during preliminary and year-end audit processes.
Monitored company costs and presented budget forecasts for each quarter.
Reduced closing time for monthly and quarterly close by implementing new consolidation procedures.
Managed accounts payable, accounts receivable, bank reconciliations and payroll function.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Coded invoices and other records to maintain organized and accurate records.
Gained accounting efficiency and improved documentation coordination through development of optimal journal entry schedules.
Reviewed AP general ledger entries and deposits for contract compliance.
Maintained close connection with project personnel to quickly identify and resolve problems.
Kept project teams on-task with proactive control of budgets, schedules and scopes.
Updated project plans based on changing objectives, specifications and staff availability.
Monitored design processes from conceptual phase through construction.
Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
Proposed or approved modifications to project plans.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
Onboarded new employees in time reporting and payroll systems.
Managed payroll for temporary, hourly, and salaried employees.
Processed rehires, transfers, terminations, garnishments and withholdings.
Established employee payroll files and updated existing files with new information.
Calculated accurate wages, including overtime, salary increases and bonuses.
Received, filed and processed paperwork and documents for on-boarding employees.
Corrected payroll transactions by voiding checks and issuing stop payment orders.
Managed weekly payroll duties and submitted data to payroll contractor.
Expected in 2005 High School Diploma | Enterprise High School , Scottsdale, AZ , GPA:
Expected in 2007 Associate of Arts | Business Administration And Management Virginia College , Jackson, MS , GPA:
Expected in CPR Certified | Health Safety Hinds Community College , Raymond , MS GPA:
Expected in 2014 Viewpoint Certified | Primavera P6 Viewpoint , , GPA:
Expected in 2020 Procore Certified | Procore , , GPA:
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