Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) XXX-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished employee bringing 9 years of proven administrative expertise, including Medical regulations and procedures. Strong prioritization, planning and critical thinking skills to multitask in fast-paced settings. Highly organized, diligent and adaptable to dynamic needs. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.

  • Organizational standards
  • Healthcare operations
  • Database coordination
  • Regulatory Compliance
  • Strategic Planning
  • Relationship building
  • Patient education
  • Verbal and written communication
  • Team Leadership
  • Multitasking ability
  • Care Planning
  • Decision making
  • Documentation
Work History
Dispatch/Secretary, 05/2017 - Current
City Of Detroit Detroit, MI,
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
Veterinarian Technician, 09/2015 - 03/2017
Tall City Vet City, STATE,
  • Assisted veterinarians during surgical procedures by organizing operating room by preparing necessary tools and equipment.
  • Restrained animals of all sizes appropriately during veterinary examinations and when immunizations were given.
  • Examined animal patients, asking pet owners appropriate questions regarding behavior, eating habits and sleeping.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Explained preventative care measures to clients, including flea and tick control and heartworm medication.
  • Comforted clients when pets were sick or dying and provided listening ear.
  • Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
  • Administered medications to animals in treatment on regular, scheduled basis and documented any changes in condition.
  • Provided exemplary customer service to owners by answering animal health questions and educating about positive animal care practices.
Cinema Concessions Supervisor, 01/2013 - 12/2014
Cinergy Cinemas City, STATE,
  • Oversaw day to day activities of employees in establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Hired, trained and managed all staff, including employee development, issuing disciplinary action and conducting performance reviews.
  • Reviewed tickets for authenticity and applicability to particular event.
  • Assisted patrons with seating by giving directions and lighting paths.
  • Provided customer service by selling tickets and merchandise, answering questions and distributing programs.
  • Greeted customers with smile and provided friendly, knowledgeable service.
Municipal Animal Shelter Supervisor, 06/2011 - 12/2012
Midland SPCA City, STATE,
  • Consulted with veterinarians to diagnose problems and administered prescribed treatments.
  • Observed animal details such as size, condition, behavior and eating habits and documented data.
  • Maintained animal health and wellbeing by brushing coat, trimming nails, cleaning ears and providing other types of basic care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Observed and monitored over animals for signs of illness or injury to report symptoms and overall animal health to supervisor.
  • Assessed animal behavior to create online and paper profiles for potential adopters.
  • Kept cages, kennels, play yards and grooming areas neat and clean.
  • Followed all pet care instructions, including dietary needs and medication regimens.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Associate of Science: Associates, Expected in 03/2015
Midland College - Midland,
High School Diploma: , Expected in 03/2012
Robert E Lee - Midland,

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Resume Overview

School Attended

  • Midland College
  • Robert E Lee

Job Titles Held:

  • Dispatch/Secretary
  • Veterinarian Technician
  • Cinema Concessions Supervisor
  • Municipal Animal Shelter Supervisor


  • Associate of Science
  • High School Diploma

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