dispatch operator Resume Example
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DISPATCH OPERATOR
Professional Summary
Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. Detail-oriented customer service rep with extensive experience in telecommunications, retail and customer service. Troubleshoots highly technical issues with ease and patience. CSR with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments.
Skills
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Work History
dispatch operator , 04/2014
to 10/2014
Company Name – City, State
Company Name – City, State
- Managed call flow and responded to technical support needs of customers.
- Evaluated and responded to incoming sales leads and requests for technical support assistance.
- Resolved customer issues in a clear, courteous and straightforward manner.
waitress, 01/2009
to 05/2012
Company Name – City, State
Company Name – City, State
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Set dining tables according to type of event and service standards.
- Addressed diner complaints with kitchen staff and served replacement menu items promptly.
cashier, 07/2004
to 04/2007
Company Name – City, State
Company Name – City, State
- Greeted customers promptly.
- Directed customers to store locations.
- Received customer payments.
- Totaled bills and calculated taxes.
- Described products and services in detail.
- Trained new cashiers on procedures, customer service and sales techniques.
customer service , 01/2013
to 07/2013
Company Name – City, State
Company Name – City, State
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Described product to customers and accurately explained details and care of merchandise.
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Politely assisted customers in person and via telephone.
Education
GED: 2005
Cleburne High school - City, State
Cleburne High school - City, State
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Resume Overview
School Attended
- Cleburne High school
Job Titles Held:
- dispatch operator
- waitress
- cashier
- customer service
Degrees
- GED : 2005
