Dispatch Operator Resume Example Company Name

DISPATCH OPERATOR

Professional Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Adapt quickly to any level of work. highly motivated to add value to any company that brings me into position to execute the task at hand. Knowledgeable about training employees, coordinating work schedules and updating dispatch logs. Always looking for ways to improve efficiency and procedures. Advanced skills in microsoft and excel.

Computer Savvy, well versed warehouse lift operator, as well as hands on working

Skills

Dispatching field personnel
Routing orders
Delivery policies
Closing tickets
MS Office

Problem resolution
Relationship development
Team management
Project organization
Process improvement

Work History

Dispatch Operator, 12/2019 to Current
Company Name – City, State

Evaluated and adjusted over 20 routes based on daily needs, available workers, traffic hazards and weather conditions.
Responded to over 50 daily caller requests with information about assistance and timeframes.
Directed all dispatching, routing and tracking of 20 plus fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Kept detailed track of all available field personnel and all in-progress and completed calls.
Closely monitored dispatch board to triage and prioritize over numerous daily calls.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved conflicts and negotiated mutually beneficial agreements between parties.

Forklift Operator, 06/2019 to 12/2019
Company Name – City, State

Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Coordinated team member movements based on current needs, avoiding safety concerns or delays.
Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
Transported inventory items to appropriate locations.
Unloaded trucks and rail cars and moved materials to staging area.
Removed plastic and straps from pallets to facilitate unloading.
Received and unpacked shipments and new equipment as directed.
Shrink-wrapped average of 40 pallets per day.
Handled multiple tasks simultaneously to maximize work efficiency.
Organized and secured stored materials and parts in designated area.
Operated 2000 to 3000-pound forklifts to transport materials and equipment.
Inspected items for damage and performed quality checks.
Managed warehouse operations and verified proper shipment procedures.
Worked in team environment to maintain high levels of productivity.
Completed daily forklift safety checklists.
Transported goods between warehouse locations according to shipment and storage needs.
Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
Well trained with stand up reach lifts, clamp driver as well as sit down lifts.

Audio Visual Technician, 01/2018 to 12/2019
Company Name – City, State

Provided troubleshooting techniques in integrating professional audio/video systems.
Tested and repaired system circuit boards to component level using variety of instruments.
Adhered to safety protocols while installing projectors, displays and speakers.
Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
Commended by management for continuous punctuality and superior performance.
Led crew of audio-video installation team members.
Monitored and repaired audio, video, control systems and video conferencing equipment.
Performed service and system maintenance as directed.

Manager, 07/2014 to 08/2017
Company Name – City, State

Cross-trained existing employees to maximize team agility and performance.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
Demonstrated new products, procedures and techniques to employees.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Recorded inventory sales into organization's weekly income report.
Trained new employees in specific job requirements.
Reduced workflow inconsistencies by recruiting and hiring capable staff members.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Trained and guided team members to maintain high productivity and performance metrics.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Conducted monthly inventories of raw materials and components on work floor.

Education

Associate of Science: Electrical Technician , 03/2009
Ogeechee Technical College - City, State

Air conditioning electrical technician

High School Diploma: 05/2007
Statesboro High School - City

Certifications

Air conditioning electrical technician

Custom

producing as been a hobby of mine for about ten years now. I am self taught but plan on going back to school for the proper training to become licended.

Resume Overview

School Attended

Ogeechee Technical College
Statesboro High School

Job Titles Held:

Dispatch Operator
Forklift Operator
Audio Visual Technician
Manager

Degrees

Associate of Science : Electrical Technician , 03/2009
High School Diploma : 05/2007

Dispatch Operator Resume Example

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