dispatch operator resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Adapt quickly to any level of work. highly motivated to add value to any company that brings me into position to execute the task at hand. Knowledgeable about training employees, coordinating work schedules and updating dispatch logs. Always looking for ways to improve efficiency and procedures. Advanced skills in microsoft and excel.

Computer Savvy, well versed warehouse lift operator, as well as hands on working

  • Dispatching field personnel
  • Routing orders
  • Delivery policies
  • Closing tickets
  • MS Office
  • Problem resolution
  • Relationship development
  • Team management
  • Project organization
  • Process improvement
Work History
Dispatch Operator, 12/2019 - Current
Hca Venice, FL,
  • Evaluated and adjusted over 20 routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Responded to over 50 daily caller requests with information about assistance and timeframes.
  • Directed all dispatching, routing and tracking of 20 plus fleet vehicles.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Kept detailed track of all available field personnel and all in-progress and completed calls.
  • Closely monitored dispatch board to triage and prioritize over numerous daily calls.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Forklift Operator, 06/2019 - 12/2019
Kutol Products Company Sharonville, OH,
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.
  • Boosted team efficiency by moving materials with forklifts, cranes and other equipment.
  • Transported inventory items to appropriate locations.
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Removed plastic and straps from pallets to facilitate unloading.
  • Received and unpacked shipments and new equipment as directed.
  • Shrink-wrapped average of 40 pallets per day.
  • Handled multiple tasks simultaneously to maximize work efficiency.
  • Organized and secured stored materials and parts in designated area.
  • Operated 2000 to 3000-pound forklifts to transport materials and equipment.
  • Inspected items for damage and performed quality checks.
  • Managed warehouse operations and verified proper shipment procedures.
  • Worked in team environment to maintain high levels of productivity.
  • Completed daily forklift safety checklists.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Stacked merchandise on both partial and full pallets and removed empty pallets from sales floor.
  • Well trained with stand up reach lifts, clamp driver as well as sit down lifts.
Audio Visual Technician, 01/2018 - 12/2019
Advisors Excel Topeka, KS,
  • Provided troubleshooting techniques in integrating professional audio/video systems.
  • Tested and repaired system circuit boards to component level using variety of instruments.
  • Adhered to safety protocols while installing projectors, displays and speakers.
  • Performed tasks by using proper tools, materials, methods and safe practices in accordance with best industry practices.
  • Commended by management for continuous punctuality and superior performance.
  • Led crew of audio-video installation team members.
  • Monitored and repaired audio, video, control systems and video conferencing equipment.
  • Performed service and system maintenance as directed.
Manager, 07/2014 - 08/2017
Kpmg Greenville, SC,
  • Cross-trained existing employees to maximize team agility and performance.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Demonstrated new products, procedures and techniques to employees.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Recorded inventory sales into organization's weekly income report.
  • Trained new employees in specific job requirements.
  • Reduced workflow inconsistencies by recruiting and hiring capable staff members.
  • Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Conducted monthly inventories of raw materials and components on work floor.
Associate of Science: Electrical Technician , Expected in 03/2009
Ogeechee Technical College - Statesboro, GA
Status -

Air conditioning electrical technician

High School Diploma: , Expected in 05/2007
Statesboro High School - Statesboro Ga,
Status -

Air conditioning electrical technician

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Resume Overview

School Attended

  • Ogeechee Technical College
  • Statesboro High School

Job Titles Held:

  • Dispatch Operator
  • Forklift Operator
  • Audio Visual Technician
  • Manager


  • Associate of Science
  • High School Diploma

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