Disney College Program Intern Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Hardworking and reliable individual with strong ability in multitasking and problem solving. Offering customer service skills in both written and verbal communication, record keeping and scheduling skills using MS Office, and exceptional guest service skills. Highly organized, proactive and punctual with team-oriented mentality. Passionate and ready to help team achieve company goals.

  • Customer assistance
  • Good listening skills
  • Safety compliance
  • Verbal and written communication
  • Computer skills
  • Critical thinking
  • MS Office
  • Flexible & Adaptable
  • Administrative Duties
  • Sorting and labeling
  • Problem Resolution
  • Group and individual instruction
  • First Aid and CPR
  • Effective problem-solver
  • Team Building
  • Conflict resolution
  • Interpersonal Communication
  • Teamwork
  • Public safety
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Product and Service Sales
  • Exceptional Customer Service
  • Excellent people skills
  • Relationship building
  • Social perceptiveness
  • Problem-solving skills
  • Cash Handling
  • Cash register operation
  • Computer proficiency
  • Multitasking abilities
  • Reading comprehension
  • Detail-oriented
  • Adaptability
  • Planning and Coordination
Work History
Disney College Program Intern, 02/2020 to 03/2020
American Dining Creations Salt Lake City, UT,
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Carried out day-day-day duties accurately and efficiently.
  • Maximized customer satisfaction by greeting all pool patrons with courtesy and resolving any issues promptly.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Student Success Assistant, 04/2017 to 12/2019
Roots Park City, UT,
  • Provided support and guidance to students experiencing academic and personal troubles.
  • Maintained student database and electronic records for each student contact.
  • Mentored students, offering advice and support on topic selection, appropriateness and academic value.
  • Helped students with initial adjustment to university academic life and interpreted institutions policies and requirements.
  • Organized, detailed and excellent track record of working well under pressure to meet deadlines.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
  • Interacted respectfully with others to offer ideas, identify issues and provide assistance.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
Sales Associate, 08/2018 to 10/2018
Five Below City, STATE,
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Created and implemented sales strategies to successfully meet company targets.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
  • Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Communicated with store employees to maintain conditions and appearance of retail area.
Bachelor Of Applied Science: Business Administration, Expected in 06/2019
University of Northwestern Ohio - Lima, OH
  • Volunteered for 2019 Makerfest—an annual STEM-based competition and regional job fair in Lima, Ohio.
High School Diploma: , Expected in 05/2015
Riverside High School - De Graff, OH
  • Cum laude graduate with 3.0 GPA
  • Ranked in Top 25% of class
  • Ohio Hi-Point Business & Administrative and Media Arts satellite program member—prepared for careers in various business disciplines across a variety of industries
  • Honor Roll each semester 2012-2015
  • Third place recipient in Fundamental Desktop Publishing for Business Professionals of America

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Resume Overview

School Attended
  • University of Northwestern Ohio
  • Riverside High School
Job Titles Held:
  • Disney College Program Intern
  • Student Success Assistant
  • Sales Associate
  • Bachelor Of Applied Science
  • High School Diploma

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